Head of Product

Apexx; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

APEXX in London is seeking a data-driven Head of Product to lead the optimisation and orchestration product lines. You’ll bridge Product, Data Science, and Commercial teams to translate analytical insights into measurable business value for merchants and for APEXX.

This role focuses on defining strategy, pricing models, and scaling a product suite, with hybrid working (3 days in office, 2 days from home) in London.

Qualifications

• You’ve led data-driven product initiatives with commercial impact.
• You’ve built and scaled complex products across data science and product teams.
• You’ve shaped pricing, packaging and monetisation strategies.

Responsibilities

• Define and drive the long-term strategy and roadmap for optimisation and orchestration products.
• Partner with Engineering and Data Science to develop AI/ML features that improve performance.
• Translate insights into ROI-focused narratives for customers and internal stakeholders.
• Promote evidence-based decision making and governance across product workstreams.

Job description

Head of Product

Reporting to: Chief Product & Technology Officer

Location: London - Hybrid-Working: 3 days in office, 2 days from home

ABOUT THE ROLE

Are you passionate about using data, technology, and payments expertise to drive tangible customer value? We're looking for an experienced and commercially minded Head of Product to lead the evolution of our optimisation and orchestration products, scaling them to the next level. You'll operate at the intersection of Product, Data Science, and Commercial teams, translating analytical insights into measurable business outcomes for our customers and for APEXX. This role is ideal for someone who enjoys connecting complex technical capabilities with commercial value, inspiring cross-functional alignment, and ensuring optimisation becomes a core growth driver for the company. If you thrive on solving complex payment challenges, shaping intelligent optimisation products, and communicating value with clarity and conviction, we'd love to hear from you.

WHAT YOU'LL BE DOING

• Product Strategy & Commercial Ownership: Define and drive the long-term strategy and roadmap for APEXX's Optimisation and Orchestration suite, ensuring clear differentiation and customer value. Establish the commercial framework for optimisation, working with Finance, Sales, and Marketing to design value-based pricing models. Lead the evolution of optimisation from a capability into a scalable product line, influencing its positioning, packaging, and monetisation. Provide thought leadership across the organisation on the role of AI and data-driven optimisation in payments.
• Cross-Functional Collaboration & Delivery: Partner with Engineering and Data Science to develop AI/ML-powered optimisation features that improve authorisation, reduce cost, and drive measurable performance gains. Work closely with Sales, Relationship Management, and Marketing teams to articulate product value and support commercial success across the portfolio. Drive alignment across teams, ensuring strategic intent translates into customer-ready, high-impact product delivery.
• Customer Value, Growth & Commercial Enablement: Translate model performance and analytical insights into ROI-focused, commercially compelling narratives for customers and internal stakeholders. Enable Sales and Relationship Managers to position and sell optimisation as a premium, value-generating product. Be the Subject matter expert on Interchange and Scheme fee pricing and optimisation opportunities. Partner with customers to identify where data, AI, and automation can unlock incremental efficiency, acceptance rates, or cost reduction. Contribute directly to upsell and cross-sell opportunities, helping turn product performance into revenue growth.
• Product Excellence & Evidence Driven Decision Making: Define success metrics, experimentation frameworks, and governance around optimisation performance. Promote strong product management discipline - discovery, validation, delivery, and measurement - across optimisation workstreams. Use data and evidence to balance strategic ambition with operational focus, ensuring decisions are measurable and outcomes are sustainable.

ABOUT YOU

• You’ve done this before: You have demonstrable experience in Product Management , with a proven record of leading and scaling complex, data-driven products with clear commercial outcomes.
• You’re commercially driven: Commercially astute, able to craft value propositions and communicate financial impact confidently to senior and external audiences.
• You’re an influencer: Natural influencer who can inspire cross-functional teams and align stakeholders around a common product vision.
• You think big picture: Strategic yet hands‑on, capable of operating at both portfolio and execution level in a fast-moving environment.

GREAT TO HAVE

• You have domain knowledge: You have Deep understanding of payment transaction lifecycle , including authorisation, authentication (3DS), settlement, fraud, chargebacks, interchange and scheme fees.

WHY JOIN US

You’ll help shape the future of payments optimisation at APEXX building products that directly impact merchant performance and profitability. You’ll work with talented teams across product, data, and engineering, driving measurable improvements in one of the most dynamic spaces in FinTech. You’ll have the opportunity to shape the strategic direction of optimisation products and influence product management practices across the team.

COMPENSATION & BENEFITS

Great people deserve great rewards. We believe in recognising the impact you make with competitive compensation and benefits that support you both at work and beyond. Whether it's taking time to recharge, looking after your health, working from somewhere new, or investing in your growth, we've built a benefits package d