Head of Portfolio Delivery

Waracle; United Kingdom; Hybrid; GBP 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid working

Pension plan

Health and wellbeing benefits

Cycle to work scheme

Udemy Business and learning budget

Gym and retail discounts

Job summary

WARACLE is seeking a Head of Portfolio Delivery to govern cross‑client delivery with a strategic, enterprise focus. You will steward a portfolio of digital products and AI-enabled initiatives, aligning value, risk and outcomes across client programs.

In this hybrid role, you’ll partner with C-suite sponsors and procurement leaders, champion delivery excellence, and empower cross‑functional teams while ensuring sustainable commercial success for Waracle and its clients.

Qualifications

• Strategic portfolio delivery within digital product or software delivery.
• Experience leading delivery across multi-stream portfolios.
• Fluency in modern commercial and contractual arrangements.

Responsibilities

• Oversee portfolio health and delivery trajectory with real-time insights.
• Cultivate senior partnerships with C-suite sponsors and procurement leaders.
• Strategically intervene to unblock enterprise teams and complex challenges.
• Shape and assure commercial engagements and proposals.
• Drive sustainable value and balance client outcomes with team well-being.

Skills

Strategic delivery

Consultancy experience

Commercial contracts

Emotional intelligence

Executive engagement

Job description

Waracle are looking for a Head of Portfolio Delivery for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation.

We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.

This is a Hybrid role working from any of our Waracle offices 2 days a week.

As Waracle continues on our ambitious growth journey, we are evolving how we engineer digital products, embracing cutting-edge AI and exploring shared risk-and-reward partnerships with our clients. To support this next chapter, we are creating a pivotal, highly visible leadership role to serve as the strategic anchor across our client delivery infrastructure. Sitting as a key member of our Operations Leadership Group (OLG) and reporting directly to the Director of Strategy + Innovation, you will cultivate high-trust enterprise relationships, champion delivery excellence, and connect real-world delivery insights directly to the future of our business model. If you are an empathetic, commercially astute leader who thrives on bringing clarity to ambiguity, nurturing partnerships, and enabling cross-functional teams to do their best work, this is an incredible opportunity to make a lasting impact.

Key aspects of the role include:

• Cultivating trusted senior partnerships: Build authentic, collaborative relationships with C-suite sponsors and procurement leaders, clearly articulating strategic ROI and the tangible value of partnering with Waracle.

• Championing portfolio health & transparent delivery: Maintain an empathetic, real-time pulse on account health, delivery trajectory, and team sentiment—enabling confident, swift decision-making without unnecessary red tape.

• Strategic intervention & unblocking teams: Step in with insight, emotional intelligence, and political diplomacy to dismantle enterprise blockers, navigate complex client challenges, and restore team momentum.

• Commercial strategy & alignment: Act as the pragmatic sounding board on high-stakes proposals, Statements of Work, and modern risk-reward engagements, ensuring commitments balance ambitious client outcomes with team well-being and delivery feasibility.

• Driving sustainable commercial value: Support account growth and margin health across the portfolio, spotting opportunities to balance forecasts and achieve win-win commercial outcomes.

• Clear focus and empowerment: Your focus is purely on strategic portfolio assurance, executive enablement, and commercial orchestration; day-to-day line management of delivery practitioners and hands‑on billable project management are handled by dedicated craft leadership.
  

Research shows that underrepresented groups tend to only apply for roles that they believe they meet 100% of the criteria for. At Waracle, we want to buck that trend! We hire for passion, potential and mindset as much as credentials. If you think you'd be incredible in the role, then apply - even if you don't think you tick every box.

What you'll bring

• Strategic delivery background: Strong foundational experience within digital product delivery or software engineering—including an understanding of how modern AI tools enhance development cycles—giving you the insight to gauge realistic timelines and support high-quality outcomes.

• Consultancy & client-facing experience: A proven background leading delivery or multi-stream portfolios within digital consultancies, technology transformation agencies, or professional services environments.

• Commercial and contractual fluency: Experience shaping, negotiating, and assuring modern digital consulting contracts (such as outcome-based, milestone-driven, Time & Materials, or shared risk-and-reward partnerships).

• Empathetic & collaborative problem-solving: High emotional intelligence and an inclusive, clear communication style that brings calm and constructive clarity to high-stakes escalations and complex stakeholder environments.

• Enterprise influence: Natural credibility and diplomacy when partnering with procurement heads, technology leaders, and senior executive stakeholders to turn commercial discussions into long-term, mutually rewarding partnerships.

What to expect from our hiring process

• 1. First Hello: An informal chat with your dedicated Talent Attraction Partner to talk about Waracle, what you want out of your next move, salary, benefits, and office hybrid working model.

• 2. Craft Showcase: A chance to demonstrate your real-world expertise. This will be a practical presentation.

• 3. Talking Impact: A collaborative deep dive into how you solve problems, work with others, and raise the bar, guided by our core values and competency framework.

Your Talent Attraction Partner will be in your corner through every step right up to your Welcome Ritual on day one

Our Benefits

We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect:

• Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions.

• Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones.

• Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind.

• Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are.

• Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth.

• Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts.

• Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs.

• Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age