Lead Client Partner

WARACLE; Greater London; Hybrid; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Annual leave 35 days

Pension 5% matching

Death in Service 2x salary

Medicash Health Plan

Employee Assistance Programme

Group Sickness Cover

Hybrid working

Home office budget

Udemy Business access

Learning budget

Cycle to Work

Gym and retail discounts

Enhanced parental leave

Spirit of Waracle

Lunchtime socials

Job summary

Waracle seeks a Lead Client Partner to guide strategic, complex bids and shape executive relationships across enterprise accounts. This hybrid role is based in London or Edinburgh, 2 days per week in the office, with a focus on revenue growth and innovative commercial models.

As a player‑coach, you will lead demanding campaigns, mentor cross‑functional teams, and drive high‑impact opportunities from qualification through delivery, while championing excellence in the go‑to‑market journey.

Qualifications

• Proven leadership originating and closing major new business within a digital technology consultancy or professional services environment.
• Strong commercial acumen with a track record of owning new logo revenue quotas, margin optimisation, and accurate forecasting.
• Exceptional presentation and pitching abilities, with experience setting bid standards and coaching delivery teams.
• Demonstrated ability to build trusted C‑suite relationships, initiate executive dialogues, and navigate complex enterprise environments.
• A passion for team mentorship and deal orchestration, empowering pursuit teams to succeed.
• Excellent organisational, presentation, and interpersonal communication skills.
• The right attitude: energy, integrity, conviction, and courageous decision-making when facing complex choices.

Responsibilities

• Drive complex demand generation: campaigns, VIP pursuits, and strategic partnerships while owning collateral and mentoring others.
• Lead opportunity development and process mastery to elevate conversions.
• Lead transformative pitches and proposals, coaching delivery teams on storytelling and presentation craft.
• Nurture executive relationships across target enterprise C-suite accounts and leverage executive networks to create new opportunities.
• Own forecasting, margin optimisation, and explore innovative commercial models.
• Navigate high-stakes negotiations and advise on problem-solving and objections.

Skills

Leadership

Business development

Executive relationships

Pitching & presenting

Job description

Waracle are looking for a Lead Client Partner for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation.

We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.

Are you a collaborative commercial leader passionate about shaping the future of digital transformation? In this strategic yet hands‑on role, you will lead our most critical pitches, build meaningful C-suite partnerships, and empower a talented, multidisciplinary demand team to thrive. As a player‑coach, you will bring energy, vision, and conviction to inspire clients and colleagues alike—shaping innovative commercial models while championing excellence across our go‑to‑market journey

This is a Hybrid role working from either our London or Edinburgh office 2 days a week

Key aspects of the role include:

• Driving Complex Demand Generation: Leading impactful campaigns, VIP pursuits, and strategic partnership plays while taking ownership of core collateral and mentoring others in effective positioning.

• Opportunity Development & Process Mastery: Uncovering, shaping, and qualifying major opportunities, while refining our development frameworks to elevate conversion rates across the team.

• Leading Transformative Pitches & Proposals: Personally steering critical, complex pitches, raising standards for proposal craft, and coaching delivery teams on compelling storytelling and presentation skills.

• Nurturing Executive Relationships: Building authentic, trusted advisor relationships across target enterprise C‑suite accounts and leveraging an active executive network to create new opportunities.

• Commercial & Financial Stewardship: Taking ownership of accurate forecasting, guiding the team on margin optimisation, and experimenting with innovative, win‑win commercial models.

• Navigating Complex Negotiations: Guiding high‑stakes commercial negotiations to successful outcomes and serving as a supportive internal advisor for creative problem‑solving and objection handling.

Research shows that underrepresented groups, including women, tend to only apply for roles that they believe they meet 100% of the criteria for. At Waracle, we want to buck that trend! We hire for passion, potential and mindset as much as credentials.

What you'll bring

• Proven leadership experience originating and closing major new business within a digital technology consultancy or professional services environment.

• Strong commercial acumen with a track record of owning new logo revenue quotas, margin optimisation, and accurate forecasting.

• Exceptional presentation and pitching abilities, with experience setting bid standards and coaching cross‑functional teams in presentation craft.

• Demonstrated ability to build trusted C‑suite relationships, initiate executive dialogues, and navigate complex enterprise environments.

• A passion for team mentorship and deal orchestration, with a proven ability to bring diverse pursuit teams together and empower colleagues to succeed.

• Excellent organisational, presentation, and interpersonal communication skills.

• The right attitude: Energy, integrity, conviction, and a courageous approach to decision‑making when facing complex choices.

What to expect from our hiring process

• 1. First Hello: An informal chat with your dedicated Talent Attraction Partner to talk about Waracle, what you want out of your next move, salary, benefits, and office hybrid working model.

• 2. Craft Showcase: A chance to demonstrate your real‑world expertise. Depending on the role, this will be a focused take‑home task (capped at 2–3 hours to respect your time) or a practical presentation.

• 3. Talking Impact: A collaborative deep dive into how you solve problems, work with others, and raise the bar, guided by our core values and competency framework.

Your Talent Attraction Partner will be in your corner through every step right up to your Welcome Ritual on day one

Our Benefits

We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect:

• Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions.

• Financial Future & Security: Plan for retirement with our company‑matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones.

• Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind.

• Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are.

• Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth.

• Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts.

• Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs.

• Community & Connection: We foster a vibrant culture with regular fun meet‑ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.