Head of Planning/PMO

Norfolk and Suffolk NHS Foundation Trust; Norwich; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player in mental health services is seeking a dynamic Head of PMO to lead the Corporate Delivery team. This pivotal role involves establishing an agile Programme Management Office and overseeing complex change programmes that align with the Trust's vision and strategic priorities. The ideal candidate will possess significant leadership experience, a strong background in project management, and the ability to facilitate collaboration across various teams. Join a dedicated team committed to delivering quality-driven mental health services and make a meaningful impact on the lives of individuals in the community.

Qualifications

• Educated to at least degree level with a post-graduate qualification or equivalent experience.
• Significant leadership experience in strategic programme delivery.

Responsibilities

• Develop and implement the Trust’s programme management approach.
• Manage high priority change programmes and collaborate with senior management.

Skills

Project Management

Leadership

Change Management

Communication

Negotiation

Education

Degree Level Education

Post-Graduate Qualification

Project Management Qualification

Job description

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles; please indicate in your application if this is something you require.

Job overview

Norfolk and Suffolk NHS Foundation Trust is looking to recruit a Head of PMO to join the recently established Corporate Delivery team. You will be a senior leader and hold a vital role in the establishment and delivery of an agile Programme Management Office (PMO) on behalf of the Trust, and with the Transformation team responsible for project delivery of complex change programmes (as set out in the transformation programme).

This role will be based at County Hall, Norwich with travel to Trust sites across Norfolk and Suffolk when required.

Main duties of the job

The post-holder is a senior leader in the Corporate Affairs directorate, responsible for developing the Trust’s programme management approach to the implementation of the Trust’s vision, values, strategy and major change programmes. With responsibility for defining the Trust’s overall portfolio of projects and programmes, the post-holder will assure the consistent application of the programme management approach across the portfolio. The post-holder will also have individual responsibility for a number of high priority change programmes within the Trust, many of which are delivered in partnership with other organisations. The post-holder will work collaboratively with senior management and clinicians across the Trust to manage and achieve improvements in Trust services in line with the Trust’s strategic priorities.

Person specification

Qualifications

• Educated to at least degree level.
• Holds a post-graduate qualification, or has equivalent relevant work experience.
• Formally recognised programme or project management qualification.

Experience

• Significant leadership/ management experience.
• Significant experience of strategic programme delivery and service improvement.
• Experience of working within both private and public sectors.
• Experience of facilitation of workshops and meetings involving staff from all levels (frontline staff through to directors).
• Experience in leading major strategic change initiatives in a challenging organisation/system environment, including the delivery of efficiencies and quality related benefits.
• Experience of the design and successful implementation of an organisational approach to delivering efficiency and sustainability, realising significant benefits.

Skills

• Significant project/programme management and services development skills acquired in a wide range of organisations.
• Competent in the communication of highly complex and sensitive information.
• Able to present complex information and data through presentation skills and report writing.
• Strong negotiation and influencing skills.

Knowledge

• Knowledge of principles of project and programme management and complex change management.
• Understands the human elements of change management.
• Knowledge of a range of improvement methodologies.
• Knowledge of health and social care systems.

Other

• The ability to travel independently across the geographical spread of all Trust locations.
• High levels of self-motivation, discipline and resilience.
• Comfortable and confident working in politically sensitive environments.

EQUAL OPPORTUNITIES: Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying.

DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB): FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.

The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.

This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.