Head of People & Development

NoMad Hotel; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading hotel in London is seeking a Head of People & Development to oversee operations and ensure compliance with legal requirements. This strategic role requires strong leadership to implement policies and enhance the people function within the organization. The right candidate will have experience in the luxury hotel industry and demonstrate exceptional interpersonal skills.

Benefits

£750 Referral bonus for introducing friends

Complimentary family meal and drinks while on duty

Great training and progression opportunities

Paid break and annual leave

Birthday off (paid) after one year

Hotel discount

Private Health Care

Qualifications

• Must have experience in people management, ideally from a luxury hotel environment.
• Fluent in spoken and written English.

Responsibilities

• Direct and manage daily operations of the People & Development department.
• Create and implement People & Development policies and programmes.
• Provide leadership across the whole people lifecycle aligned with hotel strategy.

Skills

Customer service

Teamwork

Problem-solving

Education

Experience in people management (luxury hotel environment preferred)

Job description

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Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad London

The Role

The role of the Head of People & Development is to direct and manage the daily operations of the People & Development department and ensure all processes are compliant with company standard and UK legal requirements. This role is instrumental in creating and implementing crucial People & Development policies and programmes that support the overall people function across the business. This role will provide strategic and operational leadership across the whole people lifecycle and will lead on implementation of the People agenda aligned with the hotel strategy.

The Head of People & Development is expected to:

• Always maintain a consistently professional demeanor.
• Represent NoMad London positively in all interactions with internal and external stakeholders.
• Always adhere to company policies and procedures, including but not limited to Health & Safety policies, HR guidelines and compliance trainings.
• As a Head of Department, demonstration of flexibility, visibility and strong leadership are vital.
• Effectively manage workload and responsibilities with efficiency.
• Foster clear and effective communication within the team, across departments and between both hotels and management.
• Exhibit strong leadership skills to guide and inspire the team.
• Champion our company values and foster a positive and collaborative approach across all departments.

The role of the Head of People & Development is to direct and manage the daily operations of the People & Development department and ensure all processes are compliant with company standard and UK legal requirements. This role is instrumental in creating and implementing crucial People & Development policies and programmes that support the overall people function across the business. This role will provide strategic and operational leadership across the whole people lifecycle and will lead on implementation of the People agenda aligned with the hotel strategy.

Expectations

The Head of People & Development is expected to:

• Always maintain a consistently professional demeanor.
• Represent NoMad London positively in all interactions with internal and external stakeholders.
• Always adhere to company policies and procedures, including but not limited to Health & Safety policies, HR guidelines and compliance trainings.
• As a Head of Department, demonstration of flexibility, visibility and strong leadership are vital.
• Effectively manage workload and responsibilities with efficiency.
• Foster clear and effective communication within the team, across departments and between both hotels and management.
• Exhibit strong leadership skills to guide and inspire the team.
• Champion our company values and foster a positive and collaborative approach across all departments.

Requirements

• Must have at experience in people management, ideally from a luxury hotel environment.
• Excellent customer service, teamwork and problem-solving skills.
• Fluent in spoken and written English.

What we offer

• £750 Referral bonus for introducing friends to join the hotel
• Complimentary family meal and quality coffee/hot drinks whilst on duty
• Growing team with great training and progression opportunity
• Paid break and annual leave (increasing annually after completing a year of service)
• Your birthday off (paid) after one year of service
  
• Hotel discount
• Private Health Care

Please note whilst we wish we could respond to all applicants, only those candidates shortlisted will be contacted.