Head of People & Development

The NoMad Hotel London; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading hotel in London is seeking a Head of People & Development to spearhead the operations of their People & Development department. This role requires a strategic leader to ensure compliance with company standards and UK legal requirements while fostering a positive work environment aligned with hotel values. The ideal candidate will have strong people management skills, exceptional customer service, and CIPD qualifications, with a focus on developing a thriving team culture.

Benefits

£750 Referral bonus for introducing friends to join the hotel

20% Employee discount in F&B outlets

Complimentary family meal and quality coffee/hot drinks whilst on duty

Growing team with great training and progression opportunity

Paid break and annual leave, increasing annually after a year of service

Your birthday off (paid) after one year of service

Hotel discount

Private Health Care

Qualifications

• Must have experience in people management, ideally from a luxury hotel environment.
• Excellent customer service, teamwork, and problem-solving skills.
• Fluent in spoken and written English.

Responsibilities

• Direct and manage the daily operations of the People & Development department.
• Create and implement People & Development policies and programmes.
• Provide strategic and operational leadership across the whole people lifecycle.

Skills

People management

Customer service

Teamwork

Problem-solving

Education

CIPD Level 5

Job description

Join to apply for the Head of People & Development role at The NoMad Hotel London

Join to apply for the Head of People & Development role at The NoMad Hotel London

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad London

The Role

The role of the Head of People & Development is to direct and manage the daily operations of the People & Development department and ensure all processes are compliant with company standard and UK legal requirements. This role is instrumental in creating and implementing crucial People & Development policies and programmes that support the overall people function across the business. This role will provide strategic and operational leadership across the whole people lifecycle and will lead on implementation of the People agenda aligned with the hotel strategy.

Expectations

The Head Of People & Development Is Expected To

• Always maintain a consistently professional demeanor.
• Represent NoMad London positively in all interactions with internal and external stakeholders.
• Always adhere to company policies and procedures, including but not limited to Health & Safety policies, HR guidelines and compliance trainings.
• As a Head of Department, demonstration of flexibility, visibility and strong leadership are vital.
• Effectively manage workload and responsibilities with efficiency.
• Foster clear and effective communication within the team, across departments and between both hotels and management.
• Exhibit strong leadership skills to guide and inspire the team.
• Champion our company values and foster a positive and collaborative approach across all departments.
  
  

Requirements

• Must have at experience in people management, ideally from a luxury hotel environment.
• CIPD qualified, minimum CIPD Level 5
• Excellent customer service, teamwork and problem-solving skills.
• Fluent in spoken and written English.
  
  

What we offer

• £750 Referral bonus for introducing friends to join the hotel
• 20% Employee discount in F&B outlets
• Complimentary family meal and quality coffee/hot drinks whilst on duty
• Growing team with great training and progression opportunity
• Paid break and annual leave (increasing annually after completing a year of service)
• Your birthday off (paid) after one year of service
• Hotel discount
• Private Health Care
  
  

Please note whilst we wish we could respond to all applicants, only those candidates shortlisted will be contacted.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Hospitality

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