Head of Operations & Growth

FLIGHTSTORY; Greater London; On-site; GBP 120,000 - 170,000; Full time

Job summary

FlightStory in London seeks an operating heartbeat to turn strategy across brand, content, revenue and marketing into disciplined, sequenced execution. You decide what happens first, who does it, and what earns its place in the sequence, keeping the engine moving to the standard our brands deserve.

This role requires leadership across multi-function teams, a bias toward data, and a track record of delivering plans with strong ROI. You will shape culture and scale a fast-growing business.

Qualifications

• 10+ years of operating leadership in fast-moving media or creator businesses.
• Experience running execution across production, marketing, commercial teams.
• Experience designing and running a rapid operating cadence.
• Experience owning budgets and making spend decisions against a plan.
• Hands-on experience adopting AI, automation, or efficiency tooling.

Responsibilities

• Translate strategy into sequenced, resourced delivery plans across functions.
• Design and run weekly, monthly, and quarterly operating cadence with clear ownership.
• Oversee resource allocation and spend decisions; reallocate quickly based on evidence.
• Provide operational truth on deliverables, timelines, and costs.
• Champion AI, automation, and efficiency tooling with a fast experimentation cadence.
• Hire, develop, and retain teams while protecting culture.

Skills

Multifunction leadership

Prioritisation

Operating cadence design

Resource allocation

Decision making under pressure

Commercial fluency

Data-driven

Job description

FlightStory in London seeks an operating heartbeat to turn strategy across brand, content, revenue and marketing into disciplined, sequenced execution. You decide what happens first, who does it, and what earns its place in the sequence, keeping the engine moving to the standard our brands deserve.

This role requires leadership across multi-function teams, a bias toward data, and a track record of delivering plans with strong ROI. You will shape culture and scale a fast-growing business.