Head of Operations

Placements24; Southampton; Hybrid; GBP 150,000 - 230,000; Full time

Benefits offered by this job

Global health insurance

Stock options

Budget for professional development

Job summary

Placements24 seeks a strategic Head of Operations to redefine operational excellence with remote-first leadership. You will oversee all operational functions, drive efficiency, and foster innovation across distributed teams, shaping the company’s operational future from a remote setting.

Qualified candidates hold a Master’s in a related field with 10+ years of senior operations leadership, preferably in tech or service sectors, and demonstrated success building high-performing remote teams.

Qualifications

• Master's degree required in a relevant field.
• 10+ years of progressive leadership experience in operations management.
• Experience in technology or service-oriented industries is preferred.
• Proven ability to lead and build high-performing remote teams.
• Strong analytical, strategic thinking and decision-making skills.

Responsibilities

• Develop and execute a comprehensive operational strategy aligned with long-term goals.
• Oversee and optimize all operational processes and systems for efficiency, quality, and cost-effectiveness.
• Lead, mentor, and develop a global, remote operations team.
• Manage operational budgets, forecasting, and resource allocation.
• Drive innovation and implement digital transformation initiatives to enhance operations and customer experience.
• Establish and monitor KPIs to measure performance and identify areas for improvement.

Skills

Strategic leadership

Remote team management

Budget management

Stakeholder communication

Education

Master's degree in Business/Operations

Job description

About the Role

Our client is seeking a strategic and experienced Head of Operations to lead and redefine operational excellence across their organization, operating in a fully remote capacity. This executive role requires a visionary leader capable of developing and implementing scalable operational strategies, driving efficiency, and fostering innovation. You will be responsible for overseeing all operational functions, ensuring alignment with business goals, and building high-performing, distributed teams. This is a unique opportunity to shape the operational future of a growing company from a remote setting.

Key Responsibilities

• Develop and execute a comprehensive operational strategy that aligns with the company's long-term vision and objectives.
• Oversee and optimize all operational processes and systems to ensure maximum efficiency, quality, and cost-effectiveness.
• Lead, mentor, and develop a global team of operations professionals, promoting a culture of collaboration and continuous improvement in a remote environment.
• Manage operational budgets, forecast financial needs, and ensure prudent resource allocation.
• Drive innovation and implement cutting-edge technologies to enhance operational capabilities and customer experience.
• Establish and monitor key performance indicators (KPIs) to measure operational success and identify areas for enhancement.

Requirements

• Master's degree in Business Administration, Operations Management, or a related field.
• 10+ years of progressive leadership experience in operations management, with a proven track record in strategic development and execution.
• Extensive experience managing complex, multi-faceted operations, preferably in a technology or service-oriented industry.
• Demonstrated ability to lead and build high-performing remote teams.
• Exceptional strategic thinking, analytical, problem-solving, and decision-making skills.
• Proficiency in modern operational frameworks, methodologies, and digital transformation initiatives.

Benefits

• Highly competitive executive salary and significant bonus potential.
• Comprehensive global health, dental, and vision insurance.
• Generous stock options and long-term incentive plans.
• Significant budget for professional development, conferences, and further education.
• The opportunity to lead transformative operational initiatives in a flexible, remote-first culture.