Director of Operations

Placements24; Southampton; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Stock options/equity potential

Home office setup allowance

Professional development

Job summary

Placements24 is seeking a visionary Director of Operations to design, implement, and manage remote-first operational frameworks that drive efficiency, scalability, and profitability. You will set the strategic direction for operations, optimize processes, and lead high-performing, geographically dispersed teams.

This executive role requires strong leadership, Lean expertise, and a track record of delivering significant business improvements in a remote setting.

Qualifications

• Master's degree in Business Administration, Operations Management, or a related field.
• 10+ years of progressive experience in Operations Management, with senior leadership roles.
• Proven success in managing large-scale operations in a remote setting.
• Exceptional strategic thinking, leadership, and decision-making capabilities.
• Expertise in lean methodologies, process optimization, and performance management.
• Outstanding communication and stakeholder management skills.

Responsibilities

• Develop and execute a comprehensive operational strategy aligned with the company's long-term vision and goals.
• Oversee all aspects of daily operations, ensuring maximum efficiency, quality, and service delivery across the organization.
• Lead, mentor, and inspire a diverse, remote workforce, fostering a culture of high performance and continuous improvement.
• Manage operational budgets, drive cost-saving initiatives, and optimize resource allocation.
• Establish and monitor KPIs to track operational success and identify areas for enhancement.
• Drive innovation in operational processes and technology adoption to maintain a competitive edge.

Skills

Strategic leadership

Remote team leadership

Operational strategy

Lean methodologies

Budgeting and cost control

KPI development & tracking

Stakeholder management

Change management

Education

Master's degree in Business Administration or Operations Management

Tools

ERP systems

Job description

About the Role

Our client is seeking a visionary and experienced Director of Operations to lead their fully remote operational strategy, impacting the Randburg area. This executive role requires a leader with a proven ability to design, implement, and manage complex operational frameworks that drive efficiency, scalability, and profitability. You will be responsible for setting the strategic direction for operations, optimizing processes, and leading high-performing, geographically dispersed teams. This is a critical position for an individual who excels in a remote-first environment and is passionate about transforming operational excellence.

Key Responsibilities

• Develop and execute a comprehensive operational strategy aligned with the company's long-term vision and goals.
• Oversee all aspects of daily operations, ensuring maximum efficiency, quality, and service delivery across the organization.
• Lead, mentor, and inspire a diverse, remote workforce , fostering a culture of high performance and continuous improvement.
• Manage operational budgets, drive cost-saving initiatives, and optimize resource allocation.
• Establish and monitor key performance indicators (KPIs) to track operational success and identify areas for enhancement.
• Drive innovation in operational processes and technology adoption to maintain a competitive edge.

Requirements

• Master's degree in Business Administration, Operations Management, or a related field.
• 10+ years of progressive experience in Operations Management , with a significant portion in senior leadership roles.
• Proven success in managing large-scale operations and driving significant business improvements in a remote setting .
• Exceptional strategic thinking, leadership, and decision-making capabilities.
• Expertise in lean methodologies , process optimization, and performance management.
• Outstanding communication and stakeholder management skills.

Benefits

• Highly competitive executive salary and bonus structure.
• Comprehensive executive benefits package, including top-tier health insurance and retirement plans.
• Significant stock options or equity potential.
• Generous allowance for home office setup and professional development.
• Opportunity to shape the future of operations in a dynamic, fully remote company .