HEAD OF OPERATIONS

Woven Church; Nottingham; On-site; GBP 38,000 - 42,000; Full time

Job summary

Woven Church is looking for a dynamic Head of Operations to lead our operational structures, manage finances, HR, and ensure compliance across our network of local churches. This role requires a strong leader with proven operational experience, a passion for community, and the ability to inspire both staff and volunteers. As part of a vibrant church committed to revival, you will help us nurture our mission and support our diverse community.

Qualifications

• Proven experience in operations, administration, and facilities management in a medium to large organisation.
• Strong financial acumen and understanding of compliance requirements.

Responsibilities

• Oversee budgeting, financial planning, and HR systems.
• Develop operational functionality and ensure compliance with policies.
• Manage office and facilities operations efficiently.

Skills

Leadership

Financial acumen

Problem-solving

Effective communication

Organizational skills

Education

Experience in operations management

Budget management experience

Tools

Microsoft Office

Job description

Hours

Full Time

38,000

42,000

Description of Job

PURPOSE OF THE ROLE

To strategically lead Woven’s operational structures to support and release our mission, vision and flourishing, through the oversight and development of systems and processes. This will mean developing operational functionality across the churches with the Operations team, key volunteers and clergy in the areas of Finance, Compliance, Systems and Safeguarding, Comms, HR, Office & Facilities management and oversight of Events management. An integral part of this role is the ability to build and work collaboratively within team, recruiting, enabling and releasing both staff and volunteers to thrive and grow into their full potential, through structures and systems to support them.

MAIN RESPONSIBILIES

• Oversee budgeting, financial planning, and year-end accounts processes
• Work together with key volunteers, wardens, treasurers to create with robust finance systems (budgets, tracking of budgets, budget holder tracking and accountability etc) across sites.
• Working with the strategy team to enforce the financial budgets and regulations approved by the PCC’s.
• Working with the treasurers and other key volunteers to ensure the effective processing of giving and claiming of gift aid.
• Work with the treasurers to ensure the financial management software we are using is effective. Human Resources (HR)
• Working with key volunteers and the administrative staff to ensure all HR and payroll systems are in place and functioning correctly.
• Ensure finances for payroll are correctly invoiced from the diocese of Southwell and Nottingham.
• Ensure our pensions systems are maintained and new staff added.
• Ensure the onboarding of new staff, including contracts if completed.
• Run the recruitment processes for new staff appointments
• Create a staff handbook.

Compliance, Systems and Safeguarding

• Working with the Operations team and the PCCs to ensure we are up to date and compliant with all policies, risk assessments, GDPR etc.
• Working with the safeguarding officers, youth and children’s departments, key volunteers and the leadership team to ensure that the organisation is fully compliant in safeguarding, health and safety, accessibility, insurance and data protection including using administrative staff time where necessary to support PSO’s.
• Work to create effective systems which enable the effective operation of the church within which both staff and volunteers can operate.
• Ensuring the PCC complete the correct reports to Charities Commission.
• Work with Clergy, staff and Operations team to enable the efficient use of Planning Center across churches.
• Work with the Operations Team on systems which enable effective administrative systems to work across all the Churches.

Communications

• Oversee the development of a Communications strategy, working with the Operations, clergy and staff teams, that works to and enables the vision and strategy of Woven.

Office & Facilities Management

• Oversee the church office and manage and maintain its positive culture to ensure the smooth day-today running of the various ministries
• Work with church site teams (staff & volunteers) to manage the repairs, maintenance, cleanliness and security of the church building and grounds leading and growing a team of volunteers to do so where appropriate
• Oversee the Operations team in the coordination of suppliers, contractors, and service providers as needed
• Work with Clergy, staff and Operations team to enable the efficient use of Planning Center across churches.
• Provide support / oversight to local leadership teams around building works enabling join up with Jubilee House colleagues including the Church Building Support Officer and Diocesan Advisory Committee (DAC) Secretary.

Events Management

• Oversee and develop the Woven wide calendar of events and activities including annual planning and holding overall diary. Also encourage, equip and hold accountable all local churches to use these the diary planning effectively.
• Oversee the Operations team to support the effective running of all Woven-wide events including Woven Together, Focus, and Woven Wide Christmas and Easter events.

This list is not exhaustive, and the role will acquire other responsibilities as necessary

PERSON SPECIFICATION

Personal

• Passionate and vibrant personal Christian faith which inspires people in their walk with God.
• Commitment to the vision, mission and culture of Woven Church
• An ability and desire to embody our Woven Staff Values Polite, confident, servant hearted with a ‘can do’ attitude.
• Passion

Competancies and Skills

• Proven experience in operations, administration and facilities management in a medium to large organisation eg in a church, nonprofit or corporate setting.
• Strong financial acumen, including budgeting and payroll experience Understanding of compliance requirements (Health & Safety, Safeguarding etc)
• Experience in HR processes, including recruitment and performance management
• Excellent organisational and multitasking skills, with strong attention to detail
• Strong leadership and team management abilities
• Effective communicator, both written and verbal
• Problem-solving mindset and ability to work under pressure
• Ability to work as part of a team, able to support and bring out the best in colleagues.
• Self-motivated Strategic thinker
• Good interpersonal skills High level of confidentiality
• Competent user of Microsoft office products (word, excel etc).

Qualification and Experience

• Budget management experience Ability to manage a team of people.
• Experience of leading / developing others including volunteers.
• Knowledge, understanding and passion for the local church and the unique ways it operates within local community.

Special requirements

• Willing and able to work flexibly, recognising that Church life does not fit normal office hours. You can expect to work some evenings and weekends and to attend and participate in meetings/events.
• It is expected that the Head of Operations would be a committed member of one of the Woven congregations. This wouldn’t be part of working hours but is important for the being fully engaged in the vision and mission of the church for which this role serves.

We are a church of churches here in Nottingham. We are made up of eight amazing local churches who work together as Woven Church to contend for Revival in our city. Each local church has its own identity and community feel but we are woven together in running after our vision and living by our values