Head of Onsite Operations – P&L, Growth & Excellence

B&R Industrial Automation GmbH; Warrington; On-site; GBP 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave + bank holidays

Contributory pension scheme

Life assurance

Flexible benefits (holidays, health, &

Cycle to work

Employee Assistance Programme

Generous referral scheme

Private medical cover

Generous bonus scheme

Job summary

ABB UK seeks an Operations leader to head the Stockport site, Manchester, responsible for project management, production, testing, commissioning and supporting Partial Discharge Monitoring equipment worldwide.

You will drive full P&L performance, ensure lean operational execution, and deliver superior customer experience. The role reports to the ELSE Cluster Manager North Europe within Electrification Services.

Qualifications

• Degree in Electrical/Electronics/Manufacturing/Engineering or related field.
• Proven (5+ yrs.) experience in (service or manufacturing) operations management with P&L responsibility.
• Strong leadershipand peopleskills with experience in building and developing teams.
• Customer-centric mindset with strong commercial understanding.
• Experience in operational excellence, quality management, and process improvement.
• Fluent in English, written and spoken.

Responsibilities

• Creating, implementing and executing the local operations strategy aligned with the global service business strategy.
• Full P&L (orders, revenues, profitability, cash) and delivering / exceeding annual targets.
• Ensuring strong customer focus, urgency, and care, driving superior customer experience and retention.
• Drive operational excellence and performance by identifying improvement opportunities, managing operational risks, monitoring KPIs, and leading continuous improvement initiatives to enhance quality, profitability, and business growth.
• Owning and optimizing the end-to-end value chain from order intake to service delivery.
• Balancing capacity with demand and workload, ensuring efficient resource planning and utilization.
• Ensuring implementation and compliance of ABB quality standards and integrated quality management systems.
• Ensuring compliance with HSE, integrity, and all business standards; driving a strong safety culture.
• Building, leading, and developing a high-performing organization with strong capabilities and competencies.
• Fostering a high-performance culture built on accountability and collaboration, while continuously developing talent and building organizational capabilities.

Skills

Leadership

People skills

Customer focus

P&L experience

English fluency

Education

Electrical/Electronics/Manufacturing/Engineering degree

Job description

ABB UK seeks an Operations leader to head the Stockport site, Manchester, responsible for project management, production, testing, commissioning and supporting Partial Discharge Monitoring equipment worldwide.

You will drive full P&L performance, ensure lean operational execution, and deliver superior customer experience. The role reports to the ELSE Cluster Manager North Europe within Electrification Services.