Head of office

Howden; Scotland; On-site; GBP 90,000 - 150,000; Full time

Job summary

A leading insurance firm is seeking a Head of Office to manage the Rural team in Scotland. The successful candidate will facilitate growth in the region while delivering excellent service to clients. Responsibilities include training junior team members, optimizing processes, and maintaining strong client relationships. This director-level position requires proven experience in management and operational change. Join us to help build a successful framework for growth and talent development.

Qualifications

• Proven experience in managing teams and delivering client services.
• Strong understanding of operational processes and change management.
• Ability to train and develop team members.

Responsibilities

• Manage the Rural team in Scotland to facilitate growth.
• Implement operational changes for process optimization.
• Maintain strong client relationships with key Scottish clients.
• Train and develop junior team members.
• Build frameworks for growth and talent development.

Job description

Head of Office

Company: Howden

Role Summary: Manage the Rural team in Scotland, to facilitate continual growth in the region, whilst focusing on delivering first class service across all our client groups.

Responsibilities include:

• Manage the Rural team in Scotland, to facilitate continual growth in the region, whilst focusing on delivering first class service across all our client groups.
• Manage and challenge the region to continually improve, by implementing operational change to process optimise the administrative processes within the confines of the systems utilised.
• Set the example in good client management, looking after a book of key Scottish clients.
• Train and develop junior members of the team across servicing and sales.
• Help build framework for continued growth and talent development.

Seniority level: Director

Employment type: Full-time

Industry: Insurance