Head of Mortgage Underwriting - Nottingham

The Nottingham Building Society; Shepshed; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Car Allowance

Bupa Healthcare

Medicash healthcare scheme

29 days annual leave

Annual discretionary bonus scheme

Job summary

The Nottingham Building Society in Nottingham is seeking a Head of Mortgage Underwriting to shape and deliver the mortgage origination and underwriting strategy. You will lead a high-performing team, drive underwriting standards, and align processes with customer and broker needs.

The role requires deep governance, regulatory knowledge (MCOB/FCA), strong analytical skills, and the ability to lead change. Hybrid working with 2 days onsite, a competitive package including car allowance and

Qualifications

• Extensive experience across mortgage origination, underwriting and portfolio management.
• Strong understanding of responsible lending and mortgage operations.
• Knowledge of regulatory frameworks including MCOB and FCA requirements.
• Proven experience leading high-performing operational teams and coaching colleagues.
• Ability to interpret MI and KPIs to identify trends and risks.

Responsibilities

• Shape and deliver the Mortgage Origination and Underwriting strategy.
• Lead, motivate and develop high-performing teams.
• Maintain robust underwriting standards and oversight and ensure compliance.
• Drive operational efficiency and continuous improvement across mortgage journeys.
• Use data and performance insights to identify trends and manage risks.
• Lead change initiatives and transformation programmes.
• Ensure regulatory compliance and strong governance controls.
• Build strong relationships with brokers, solicitors, valuation partners and risk/compliance teams.
• Oversee third-party suppliers and outsourced services to ensure service quality.
• Champion operational resilience and business continuity.

Skills

Mortgage underwriting

Portfolio management

Regulatory knowledge

Leadership

Stakeholder management

Analytical skills

Change management

Job description

Head of Mortgage Underwriting - Nottingham

Contract type: Permanent Hours: Full-time, 35 hours Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week) Salary: Competitive + Car Allowance

Heres a taste of what you will be doingasaHead ofMortgageUnderwriting at Nottingham Building Society:-

• Shape and deliver the Mortgage Origination and Underwriting strategy, supporting the Society's growth, lending and customer ambitions.
• Lead, motivate and develop high-performing teams, creating a customer and intermediary-focused culture.
• Maintain robust underwriting standards and oversight, ensuring lending decisions are consistent, prudent and compliant.
• Drive operational efficiency, service excellence and continuous improvement across mortgage journeys and processes.
• Use data, customer feedback and performance insights to identify trends, manage risks and improve customer outcomes.
• Lead change initiatives and transformation programmes, embedding new ways of working and enhancing colleague capability.
• Ensure compliance with regulatory requirements, effective risk management and strong governance controls.
• Build strong relationships with internal and external stakeholders, including brokers, solicitors, valuation partners, Credit Risk and Compliance teams.
• Oversee third-party suppliers and outsourced services, ensuring high standards of service and customer delivery.
• Champion operational resilience and business continuity, ensuring the function remains resilient and responsive to change.

Aboutyou:-

• Extensive experience across mortgage origination, underwriting and portfolio management, including residential, buy-to-let, commercial, self-build and specialist lending.
• A strong understanding of responsible lending, mortgage operations and customer servicing best practice.
• In-depth knowledge of relevant regulatory frameworks, including MCOB, FCA requirements and financial crime controls.
• Proven experience leading high-performing operational teams, driving excellent customer outcomes while developing and coaching colleagues to reach their full potential.
• Strong analytical skills, with the ability to interpret MI, KPIs and performance data to identify trends, risks and opportunities.
• Experience of operational resilience, business continuity, risk management and incident recovery within a regulated environment.
• A track record of delivering change, transformation and continuous improvement initiatives.
• Outstanding stakeholder management skills, with the ability to influence and build credibility with senior leaders, regulators, industry bodies and external partners.
• Excellent communication and leadership skills, with the confidence to navigate complex challenges, lead through change and make sound decisions in high-pressure situations.

Reward &Benefits-

• A fair and competitive salary evaluated against market data
• annual discretionary bonus scheme
• Car Allowance
• Bupa Healthcare
• Medicash healthcare scheme
• 29 days annual leave plus