Head of Mortgage Underwriting - Nottingham

The Nottingham Building Society; West Hallam; Hybrid; GBP 95,000 - 130,000; Full time

Benefits offered by this job

Car Allowance

Bupa Healthcare

Medicash healthcare scheme

29 days annual leave plus

Annual discretionary bonus scheme

Job summary

The Nottingham Building Society is seeking a Head of Mortgage Underwriting at Head Office, Nottingham. This full-time, hybrid role leads underwriting teams, shapes strategy, and ensures prudent lending across residential and specialist lending.

The role offers a competitive package and a focus on customer outcomes. You will drive performance, manage risk, and partner with brokers and partners to sustain growth while meeting FCA/MCOB requirements.

Qualifications

• Extensive experience across mortgage origination, underwriting and portfolio management.
• Strong understanding of responsible lending and customer servicing best practice.
• Proven leadership of operational teams and coaching capability.

Responsibilities

• Shape and deliver the Mortgage Origination and Underwriting strategy.
• Lead, motivate and develop high-performing underwriting teams.
• Maintain robust underwriting standards and prudent lending decisions.
• Drive efficiency and continuous improvement across mortgage journeys.
• Use data and performance insights to identify trends and risks.
• Lead change initiatives and ensure regulatory compliance.

Skills

Mortgage origination

Underwriting leadership

Regulatory compliance

Stakeholder management

Change & transformation

People development

Job description

Head of Mortgage Underwriting - Nottingham

Contract type: Permanent Hours: Full-time, 35 hours Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week) Salary: Competitive + Car Allowance

Heres a taste of what you will be doingasaHead ofMortgageUnderwriting at Nottingham Building Society:-

• Shape and deliver the Mortgage Origination and Underwriting strategy, supporting the Society's growth, lending and customer ambitions.
• Lead, motivate and develop high-performing teams, creating a customer and intermediary-focused culture.
• Maintain robust underwriting standards and oversight, ensuring lending decisions are consistent, prudent and compliant.
• Drive operational efficiency, service excellence and continuous improvement across mortgage journeys and processes.
• Use data, customer feedback and performance insights to identify trends, manage risks and improve customer outcomes.
• Lead change initiatives and transformation programmes, embedding new ways of working and enhancing colleague capability.
• Ensure compliance with regulatory requirements, effective risk management and strong governance controls.
• Build strong relationships with internal and external stakeholders, including brokers, solicitors, valuation partners, Credit Risk and Compliance teams.
• Oversee third-party suppliers and outsourced services, ensuring high standards of service and customer delivery.
• Champion operational resilience and business continuity, ensuring the function remains resilient and responsive to change.

Aboutyou:-

• Extensive experience across mortgage origination, underwriting and portfolio management, including residential, buy-to-let, commercial, self-build and specialist lending.
• A strong understanding of responsible lending, mortgage operations and customer servicing best practice.
• In-depth knowledge of relevant regulatory frameworks, including MCOB, FCA requirements and financial crime controls.
• Proven experience leading high-performing operational teams, driving excellent customer outcomes while developing and coaching colleagues to reach their full potential.
• Strong analytical skills, with the ability to interpret MI, KPIs and performance data to identify trends, risks and opportunities.
• Experience of operational resilience, business continuity, risk management and incident recovery within a regulated environment.
• A track record of delivering change, transformation and continuous improvement initiatives.
• Outstanding stakeholder management skills, with the ability to influence and build credibility with senior leaders, regulators, industry bodies and external partners.
• Excellent communication and leadership skills, with the confidence to navigate complex challenges, lead through change and make sound decisions in high-pressure situations.

Reward &Benefits-

• A fair and competitive salary evaluated against market data
• annual discretionary bonus scheme
• Car Allowance
• Bupa Healthcare
• Medicash healthcare scheme
• 29 days annual leave plus