Head of Merchant Sales

JR United Kingdom; Luton; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company in Luton seeks a Head of Merchant Sales to lead UK sales to various customers, enhance relationships with trade partners, and drive growth. The successful candidate will inspire teams and develop sales strategies, contributing to commercial goals in a dynamic work environment.

Benefits

Investment in leadership and personal development

Performance rewards

Opportunities for skill development through job rotation

Safe working environment

Qualifications

• Proven success in growing Merchant sales in the UK.
• Experience working directly with UK Merchant customers.
• Ability to inspire teams and influence stakeholders.

Responsibilities

• Grow sales revenue and margins and develop customer relationships.
• Lead a Merchant Team of 13 with 4 direct reports.
• Establish networks to support growth ambitions.

Skills

Negotiation

Sales Strategy

Relationship Building

Leadership

Job description

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Head of Merchant Sales, Luton, Bedfordshire

Client: D R Newitt Recruitment

Location: Luton, Bedfordshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

We are delighted to partner with a well-respected client for an exciting role as Head of Merchant Sales. The role reports to the UK Sales Director and involves leading UK sales to National Merchant, Independent Merchant, Merchant Buying Groups, and Industrial Customers, leveraging the company's market presence for high quality, service, and operational excellence.

The successful candidate will contribute to sales strategy and culture, and lead channel sales performance. They will oversee a Merchant Team of 13, with 4 direct reports, demonstrating leadership and supporting the UK business's commercial goals. Building a broad network to support growth and strengthening relationships with trade partners are key aspects of the role.

Main Responsibilities:

• Grow sales revenue and margins
• Develop and strengthen customer relationships
• Identify and onboard new strategic customers
• Find value within service offerings for value-based selling
• Lead a team of 13, including 4 direct reports, supporting wider commercial strategies
• Establish networks to support growth ambitions
• Build strong relationships with trade partners to enhance customer engagement

Key Responsibilities:

• Manage product margin profitability for UK sawn timber sales
• Increase sales volume and margins
• Improve UK merchant distribution efficiency
• Support group commercial aims and targets

What are we looking for?

The ideal candidate will be influential, decisive, energetic, and commercially savvy, passionate about the industry and results-driven. They should be able to inspire teams, influence stakeholders, and build authentic rapport with a high-energy, personable style. A sense of humor and the ability to ask great questions are also valued.

• Proven success in growing Merchant sales in the UK
• Experience working directly with UK Merchant customers
• Customer-focused and creative; hands-on with trade, leading from behind, results driven by team and partnerships
• Experience developing and leading teams
• Strong negotiation skills for sustainable agreements
• Culturally sensitive and adaptable

What do we offer?

The company promotes a responsible culture with a safe working environment, investing in leadership and personal development. They prioritize employee well-being, reward performance, and support skill development through opportunities like job rotation.