Head of Marketing

Whittard of Chelsea; Milton; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working

Generous holiday allowance

Product discounts

Monthly product allowance

Wellbeing portal

Employee Assistance Programme

Flexible working

Family-friendly benefits

Job summary

Whittard of Chelsea is seeking a Head of Marketing to lead a creative, consumer-first team across the UK and international markets. You will drive brand awareness, customer acquisition and commercial growth while managing significant budgets and a high-performing team.

The role offers hybrid working, generous holiday allowance, store/product discounts, and opportunities for professional development within a premium beverage brand.

Qualifications

• Experienced marketing leader with a track record of building premium consumer brands.
• Proven ability to develop integrated marketing strategies across channels (digital, social, PR, content).
• Experience with both direct-to-consumer and wholesale environments is preferred.

Responsibilities

• Develop and deliver a consumer-first marketing strategy for UK and international markets.
• Lead and protect the Whittard brand across all channels and markets.
• Own the annual marketing calendar and oversee campaigns, launches and trading moments.

Skills

Marketing leadership

Brand management

Integrated marketing

Digital marketing

Budget management

People management

Job description

At Whittard, we’re passionate about bringing luxury tea and coffee to our communities. We’ve been achieving this goal since 1886, and have ambitious objectives to grow our business, with each role being key in delivering these. The Head of Marketing is an exciting opportunity to be part of this journey and lead our Marketing function at our Milton Park offices.

You will lead a creative-led, consumer-first marketing team responsible for building brand awareness, driving customer acquisition and delivering commercial growth across the UK and international markets. In return, you'll benefit from hybrid working, a generous holiday allowance, fantastic product discounts and investment in your professional training and development.

Responsibilities

• Develop and deliver a consumer-first marketing strategy that drives brand awareness, customer acquisition and category growth across the UK and international markets.
• Lead and protect the Whittard brand, ensuring all creative, content and communications are distinctive, premium and consistent across every channel and market.
• Own the annual marketing calendar and oversee the successful delivery of campaigns, product launches and key trading moments in partnership with Ecommerce, Product & Buying, Retail and Wholesale teams.
• Drive social, PR, influencer and partnership activity to increase engagement, reach new audiences and strengthen Whittard's position as a leading premium beverage brand.
• Lead, develop and inspire a high-performing marketing team, while managing budgets effectively and ensuring marketing investment delivers strong commercial returns

About You

• An experienced marketing leader with a strong track record of building and growing premium consumer brands through creative, insight-led marketing.
• Proven experience developing integrated marketing strategies across multiple channels, with strong knowledge of digital, social, PR and content marketing.
• Experienced working across both direct-to-consumer and wholesale environments, ideally within FMCG, retail or other fast-paced consumer businesses.
• A commercially minded leader who can confidently manage significant budgets, measure performance and align creative ideas with business results.
• An inspiring people manager with the ability to build strong relationships, influence senior stakeholders and bring teams together behind a shared vision.
• Generous holiday allowance + enjoy your birthday off.
• Up to 50% store discount on Whittard products.
• Monthly product allowance.
• Access to our wellbeing portal and Employee Assistance Programme.
• Flexible working opportunities.
• Selection of family-friendly benefits

…and much, much more!

At Whittard of Chelsea, we believe great teams are built by bringing together people with different perspectives, backgrounds, and experiences. We're committed to creating an inclusive workplace where everyone is able to thrive, and are a proud Equal Opportunity Employer. As friendly fanatics who genuinely love what we do, we're passionate about creating a welcoming experience from the very first conversation. If you need any reasonable adjustments during your application or interview process, please get in touch with us at [e-mail]. We'll be happy to support you.

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