Head of Lettings

Worth Recruiting - Property Industry Recruitment; Cheam; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Salary + OTE

Generous annual leave

Career development

Weekday work

Career progression

Job summary

Worth Recruiting - Property Industry Recruitment in Cheam seeks a hands-on Head of Lettings to own and grow the residential lettings department. You will drive new business, oversee marketing, viewings and tenancy progression, and lead a small team as the business expands.

The role emphasizes leadership, compliance and a proactive, solutions-focused approach, with scope for significant portfolio growth and department development.

Qualifications

• Two years' residential lettings experience with property management is required.
• Good knowledge of lettings legislation and compliance.
• Experience with rental valuations and progressing tenancies.

Responsibilities

• Win new landlord instructions through prospecting and business development.
• Manage lettings process: marketing, viewings, negotiations and tenancy progression.
• Oversee portfolio; maintain landlord and tenant relationships.

Skills

Residential lettings

Lettings legislation

Rental valuations

Communication

Relationship building

Independent decision making

Client accounts

Driving licence

ARLA qualification desirable

Job description

An ambitious Head of Lettings is required for an independent estate agency in Cheam, offering the opportunity to take ownership of a residential lettings department and play a key role in shaping its future direction.

Worth Recruiting - Property Industry Recruitment

Job Title: Head of Lettings

Sector: Residential Estate Agency

Location: Cheam, SM3

Salary: OTE £50,000+ per annum

Position: Permanent, Full-Time

Reference: WR98910

This is a hands‑on leadership role combining new business development, property lettings and management, compliance and operational responsibility. Working closely with the company director, you will grow the managed portfolio, improve processes and help build a successful department with scope to recruit and lead a team as the business expands.

What's in it for you (Benefits):

• £30,000 basic salary with £50,000+ OTE and uncapped commission
• Generous annual leave allowance
• Supportive working environment with opportunities for career development
• Monday to Friday working with no regular Saturday commitments
• Long‑term career progression and the opportunity to build and lead a growing department

The Company:

• Independent estate agency with a people‑focused approach
• Combines traditional values with personal service and forward‑thinking practices
• Ambitious plans to grow its lettings portfolio and develop the department

What you'll be doing (Key Responsibilities) as a Head of Lettings:

• Winning new landlord instructions through prospecting, rental valuations and business development
• Managing the lettings process, including marketing, viewings, negotiations, referencing and tenancy progression
• Taking responsibility for the managed portfolio and maintaining excellent landlord and tenant relationships
• Overseeing property maintenance, contractors, inspections and statutory compliance
• Managing rent collection, arrears, landlord accounting processes, invoices and departmental administration
• Developing efficient systems, improving service delivery and helping grow the portfolio before recruiting and leading a team

What our client is looking for (Skills & Experience):

• At least two years' relevant residential lettings experience, including practical property management
• Good working knowledge of lettings legislation and property compliance
• Experience of rental valuations, winning instructions and progressing tenancies
• Strong communication, organisation and relationship‑building skills
• Commercial awareness with a proactive, resourceful and solutions‑focused approach
• Confidence to work independently, make decisions and resolve problems effectively
• Experience of client accounts, rent processing, improving systems or managing others would be advantageous
• Full UK driving licence required, with an ARLA Propertymark qualification or equivalent desirable

Is this the role for you?

About Your Application:

• Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful.
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• Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client.
• Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate.

Job Reference: WR98910 - Head of Lettings - Residential Lettings