Head of Learning

AXA UK; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

AXA UK is seeking a Head of Learning to shape the future of learning, combining digital and human-centred design to inspire growth across the organisation.

You will lead AI-powered personalized learning experiences, drive a transformation agenda, and partner with senior leaders to embed analytics, governance, and ethical AI in learning solutions.

The role involves building a high-performing team and delivering measurable business impact while balancing hybrid working between home and office.

Qualifications

• Extensive experience in defining and delivering learning strategies aligned with business priorities.
• Experience leading learning teams in global corporate environments.
• Strong data-driven approach with predictive insights.
• Ability to build relationships with senior stakeholders and external partners.
• Excellent communication and stakeholder engagement.
• Knowledge of AI, micro-learning, and immersive tools.
• Experience implementing governance for learning tech and data privacy.
• Track record of delivering measurable business impact through L&D.

Responsibilities

• Develop and execute a forward-looking Learning strategy aligned with business transformation needs.
• Lead the design and implementation of AI-powered, personalised learning experiences.
• Foster a culture of continuous learning and skill development across the organisation.
• Establish analytics frameworks to measure learning impact, ROI, and behavioural change.
• Build strategic partnerships with senior leadership and external stakeholders to position learning as a key business lever.
• Drive innovation in learning delivery through agile methodologies and emerging technologies.
• Ensure governance, data privacy, and ethical AI standards related to learning solutions.
• Lead, develop, and inspire a high-performing Learning team.

Skills

Learning strategy

Leadership

Data-driven learning

Stakeholder management

AI in learning

Emerging learning tech

Agile learning

Governance & data privacy

Job description

About AXA

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

About AXA

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.

Job Overview

This is a standout opportunity to shape the future of learning at AXA UK. As our Head of Learning, you’ll bring a genuine passion for all things digital and create exceptional, human-centred learning experiences that inspire our people to grow and thrive that align to our business need. We’re on a major transformation journey, so we’re looking for a bold, curious and influential leader who can turn ambition into action, drive meaningful change at pace and bring the best outside thinking and innovation into AXA. You’ll harness data, AI and emerging technologies to reimagine how learning is designed and delivered—making it a powerful catalyst for business performance, organisational agility and lasting impact.

Key Responsibilities

• Develop and execute a forward-looking Learning strategy aligned with business transformation needs.
• Lead the design and implementation of AI-powered, personalised learning experiences.
• Foster a culture of continuous learning and skill development across the organisation.
• Establish analytics frameworks to measure learning impact, ROI, and behavioural change.
• Build strategic partnerships with senior leadership and external stakeholders to position learning as a key business lever.
• Drive innovation in learning delivery through agile methodologies and emerging technologies.
• Ensure compliance with governance, data privacy, and ethical AI standards related to learning solutions.
• Lead, develop, and inspire a high-performing Learning team.

Work Arrangements

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers.

You’ll work at least two days a week (40%) away from home, moving to three days a week (60%) from December 2026. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

Your Skills & Experience

• Extensive experience in defining and delivering learning strategies and translating strategy into actionable plans to drive transformation in line with people and business priorities.
• Proven experience leading and engaging learning teams within complex, global corporate environments and leading through transformation
• Strong expertise in developing predictive insights and data-driven learning strategies.
• Ability to build and maintain strategic relationships with senior stakeholders and external partners.
• Excellent communication, influencing, and stakeholder engagement skills.
• Extensive knowledge of emerging learning technologies, including AI, micro-learning, and immersive tools.
• Demonstrated success in leading innovative, agile learning initiatives.
• Experience in implementing governance frameworks for learning technology and data privacy.
• A track record of delivering measurable business impact through learning and development initiatives.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.