Head of IT Business Systems – Logistics

Eithne Connors; Cannock; Hybrid; GBP 70,000 - 85,000; Full time

Benefits offered by this job

Car allowance

Hybrid working

Job summary

Bis Henderson Recruitment is seeking an experienced Head of IT Business Systems to lead the development, integration and continuous improvement of our client's systems landscape in a hybrid Cannock environment.

This leadership role bridges IT and operations within FMCG/logistics, delivering technology solutions across ERP, WMS and TMS, with vendor and stakeholder management, driving efficiency and superior customer service.

Qualifications

• Proven senior IT Business Systems/IT Transformation experience in Logistics or Supply Chain.
• Experience in fast-moving, time-critical FMCG or logistics environments.
• Strong knowledge of ERP, WMS, TMS, and integrated systems.
• Experience managing Vendor Managed Inventory (VMI) processes and customer integrations.
• Strong business analysis skills including requirements gathering and process mapping.
• Ability to manage complex projects and multiple priorities with stakeholders at all levels.

Responsibilities

• Lead the IT Business Systems function to support operational and commercial objectives.
• Collaborate with operations, supply chain, and commercial teams to translate business challenges into technology solutions.
• Manage business analysis activities and identify opportunities for improvement.
• Drive systems integration projects across ERP, WMS, TMS, and other platforms.
• Develop and improve VMI solutions with accurate data flow and service performance.
• Manage relationships with internal and external stakeholders, customers, software providers, and partners.
• Lead roadmaps, upgrades, implementations, and continuous improvement initiatives.
• Ensure data accuracy, reporting, and system performance across the business.
• Work with development teams to deliver robust, scalable solutions.
• Identify new technologies to enhance efficiency and customer experience.

Skills

Senior IT leader

Systems integration

ERP/WMS/TMS

Vendor Managed Inventory

Stakeholder management

Project management

Business analysis

Job description

Head of IT Business Systems - Logistics

Location: Cannock (Hybrid)

Salary: £70,000-£85,000 plus car allowance and benefits

We are looking for an experienced Head of IT Business Systems to lead the development, integration, and continuous improvement of our clients business systems landscape. This is a key leadership role for someone who can bridge the gap between IT and operations, understanding complex business requirements and delivering technology solutions that improve efficiency, visibility, and customer service. The candidate will come from a fast-paced, time-sensitive FMCG or supply chain environment and have a strong background in business analysis, systems integration, and business transformation. You will be comfortable managing demanding internal and external stakeholders, including key customers, suppliers, and technology partners.

Key Responsibilities:

• Lead the IT Business Systems function, ensuring systems support the wider operational and commercial objectives of the business
• Work closely with operational, supply chain, and commercial teams to understand business challenges and translate them into effective technology solutions
• Manage business analysis activities, gathering requirements, mapping processes, and identifying opportunities for improvement
• Drive systems integration projects across ERP, WMS, TMS, and other business-critical platforms
• Develop and improve Vendor Managed Inventory (VMI) solutions, ensuring accurate data flow and strong customer service performance
• Manage relationships with internal stakeholders, external customers, software providers, and third-party technology partners
• Lead system development roadmaps, upgrades, implementations, and continuous improvement initiatives
• Ensure data accuracy, reporting capability, and system performance across the business
• Work with development teams, vendors, and IT colleagues to deliver robust, scalable solutions
• Support business growth by identifying new technologies and system capabilities that improve efficiency and customer experience

Key Skills/Experience:

• Proven experience in a senior IT Business Systems, Business Analyst, Systems Integration, or IT Transformation role within Logistics and Supply Chain
• Experience within a fast-moving, time-critical FMCG, logistics, manufacturing, or supply chain environment
• Strong understanding of ERP, WMS, TMS, and integrated business systems
• Experience managing Vendor Managed Inventory (VMI) processes and customer integrations
• Strong business analysis skills, including process mapping and requirements gathering
• Ability to manage complex projects and multiple priorities simultaneously
• Excellent stakeholder management skills with the confidence to challenge and influence at all levels
• Experience managing demanding internal customers, external clients, and third-party vendors
• Strong commercial awareness and a customer-focused mindset

All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.