Head of IT

MacGregor Black; Manchester; On-site; GBP 90,000 - 130,000; Full time

Job summary

MacGregor Black is seeking a Head of IT for a growing multi-site consumer business with operations across the UK, Europe and Asia. You will lead and develop the IT function, shaping the technology roadmap and aligning it with commercial goals.

Reporting to the COO, you will manage infrastructure, security, ERP, data, and supplier relationships, balancing hands-on delivery with strategic leadership to enable business growth.

Qualifications

• Experience leading an IT function within an SME or mid-market environment.
• Strong people leadership and stakeholder management skills.
• Broad technical knowledge across infrastructure, cloud, security and business systems.
• Experience managing IT suppliers, MSPs, budgets and commercial relationships.
• Track record in IT security, risk, data protection and compliance.
• Experience across multi-site or international environments.
• Commercial mindset with ability to translate technology into business outcomes.
• Hands-on capability when required, especially in critical or complex scenarios.
• Experience with Sage X3 or a comparable ERP is advantageous.

Responsibilities

• Own and develop the IT strategy and roadmap, aligning technology with commercial objectives.
• Lead and develop the existing IT team across multiple locations.
• Oversee IT service delivery, infrastructure, cloud, identity, devices and connectivity.
• Take ownership of cybersecurity, data protection, risk and compliance.
• Drive improvements across ERP, business systems, data, reporting and system integration.
• Manage the IT supplier and MSP landscape, including contracts, SLAs and commercials.
• Own the IT budget and ensure technology investment delivers value.
• Identify opportunities for process improvement, automation and responsible AI adoption.
• Work closely with senior stakeholders to ensure IT enables business growth.

Skills

IT leadership

Stakeholder management

Multi-site management

Budget management

Hands-on when required

ERP experience

Tools

Sage X3

Microsoft 365

Entra ID

Intune

BI

Shopify

EDI

Job description

Do you have experience leading an IT function or team within an SME or mid-market business?

Have you built or developed an IT function across infrastructure, systems, security and suppliers?

Are you a commercially minded IT leader who is comfortable being hands-on when required?

We are working with a growing, multi-site consumer business with operations across the UK, Europe and Asia, as they look to appoint a Head of IT to lead and develop the function through its next stage of growth.

This is a broad, hands-on leadership role, reporting into the COO, with responsibility for the full IT landscape and the opportunity to shape how technology supports the wider business.

Key Responsibilities:

• Own and develop the IT strategy and roadmap, aligning technology with commercial objectives.
• Lead and develop the existing IT team across multiple locations.
• Oversee IT service delivery, infrastructure, cloud, identity, devices and connectivity.
• Take ownership of cybersecurity, data protection, risk and compliance.
• Drive improvements across ERP, business systems, data, reporting and system integration.
• Manage the IT supplier and MSP landscape, including contracts, SLAs and commercials.
• Own the IT budget and ensure technology investment delivers value.
• Identify opportunities for process improvement, automation and responsible AI adoption.
• Work closely with senior stakeholders to ensure IT remains a genuine enabler of business growth.

What We're Looking For:

• Previous experience leading an IT function or team within an SME or mid-market environment.
• Strong people leadership and stakeholder management skills.
• Broad technical knowledge across infrastructure, cloud, security and business systems.
• Experience managing IT suppliers, MSPs, budgets and commercial relationships.
• A track record across IT security, risk, data protection and compliance.
• Experience working across multi-site or international environments.
• A commercially minded approach and the ability to translate technology into business outcomes.
• The confidence to remain hands-on when required.
• Experience with Sage X3 or a comparable ERP would be particularly advantageous.
• Experience with Microsoft 365 / Entra ID, Intune, BI/data, Shopify, Amazon or EDI would also be beneficial.
• Experience within manufacturing, retail or ecommerce would be advantageous.

For more information, please contact Fraser Graham.