Head of IT

Royal College of General Practitioners; Greater London; Hybrid; GBP 72,000 - 88,000; Full time

Job summary

The Royal College of General Practitioners (RCGP) in London seeks a Head of IT to lead the Digital, Data and Technology agenda and secure technology services across the organisation. You will shape AI strategy, oversee cybersecurity and deliver resilient cloud infrastructure while guiding a growing IT team in a hybrid work environment.

The role requires senior IT leadership, experience in AI governance, and a proven ability to translate complex tech topics into practical guidance for

Qualifications

• Senior technical IT leadership experience spanning infrastructure, cybersecurity, operations and service resilience.
• Experience owning or leading an organisational AI strategy, roadmap, governance framework or portfolio of AI-enabled initiatives.
• Experience technically assuring third-party suppliers, challenging designs and holding vendors accountable for delivery and remediation.
• Strong knowledge of Microsoft Azure, Microsoft 365, networks, endpoints, identity and cloud or hybrid infrastructure.
• Credible technical judgement and the ability to translate complex technology, security and AI topics into practical decisions and guidance.

Responsibilities

• Own technical standards and assurance across cloud, networks, endpoints, identity, integrations and business-critical services.
• Lead the College’s AI strategy and roadmap, ensuring AI and automation are adopted securely, responsibly and in line with organisational priorities.
• Oversee cybersecurity controls, incident response, disaster recovery, service continuity and the remediation of technical risks.
• Define technical and security requirements, challenge supplier designs and hold technology partners accountable for quality, compliance and remediation.
• Lead and develop the IT team and provide staff with clear guidance on cybersecurity, responsible AI use, IT policies and recognised good practice.

Skills

Senior IT leadership

AI strategy

Supplier management

Azure / Microsoft 365

Technical judgement

Job description

Salary - £79658.43 per annum

Interview date: Week commencing 02 November 2026 The Royal College of General Practitioners is the professional home for UK GPs, serving over 55,000 members and trainees.

Full Time, 35 hours per week Permanent Salary - £79658.43 per annum Location: London (Hybrid with a minimum of two days in the office) Closing date: 19 October 2026 Interview date: Week commencing 02 November 2026 The Royal College of General Practitioners is the professional home for UK GPs, serving over 55,000 members and trainees. We are investing in a 3-year vision to build a digital home for the profession across learning, standards, policy and research, beginning by building a fantastic Digital, Data and Technology (DDaT) team of over 30 people, balancing leadership, delivery management and technical roles, including technical capabilities in Salesforce development, data, UX, IT, AI, and security. We are currently looking for a Head of IT to provide senior technical leadership across infrastructure, cybersecurity, resilience, AI and automation, technical standards and third-party technology services. Working with colleagues in the DDaT team and beyond, you will:

• Own technical standards and assurance across cloud, networks, endpoints, identity, integrations and business-critical services.
• Lead the College’s AI strategy and roadmap, ensuring AI and automation are adopted securely, responsibly and in line with organisational priorities.
• Oversee cybersecurity controls, incident response, disaster recovery, service continuity and the remediation of technical risks.
• Define technical and security requirements, challenge supplier designs and hold technology partners accountable for quality, compliance and remediation.
• Lead and develop the IT team and provide staff with clear guidance on cybersecurity, responsible AI use, IT policies and recognised good practice.

• Senior technical IT leadership experience spanning infrastructure, cybersecurity, operations and service resilience.
• Experience owning or leading an organisational AI strategy, roadmap, governance framework or portfolio of AI-enabled initiatives.
• Experience technically assuring third-party suppliers, challenging designs and holding vendors accountable for delivery and remediation.
• Strong knowledge of Microsoft Azure, Microsoft 365, networks, endpoints, identity and cloud or hybrid infrastructure.
• Credible technical judgement and the ability to translate complex technology, security and AI topics into practical decisions and guidance.

For full information on responsibilities, key result areas, skills, experience, attributes required and salary band, please see the full job description.

RCGP offers an attractive reward package, with salary ahead of most not-for-profit UK organisations. We will invest in the technical skills of our team. RCGP has a collaborative culture and is committed to being an inclusive employer.

We are building an amazing team! Come join us at the start of an exciting journey that will transform the digital experience of our members and staff, and through them make a real difference to the health of UK patients.

A more detailed description of the role is included in the Job Description in the downloadable Candidate Pack.