Head of IT

TieTalent; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading company is seeking an experienced Head of IT to oversee their technology landscape in Birmingham. The role involves aligning IT with business goals, leading service delivery teams, and ensuring robust infrastructure. Ideal candidates will have a strong background in IT leadership and the Microsoft tech stack.

Qualifications

• Proven experience in a senior IT leadership role.
• Strong background in service delivery and ITIL practices.
• Deep knowledge of the Microsoft ecosystem.

Responsibilities

• Own and drive the IT strategy in line with business objectives.
• Lead IT operations and service delivery across multiple sites.
• Manage budgets, procurement, and vendor relationships.

Skills

Leadership

Communication

Stakeholder Management

Education

ITIL certification (v3 or v4)

Microsoft certifications

Tools

Azure

Microsoft 365

Intune

Job description

Join to apply for the Head of IT role at TieTalent

Join to apply for the Head of IT role at TieTalent

About The Role

We're on the lookout for an experienced and forward-thinking Head of IT to take the reins of our technology landscape. This is a hands-on leadership role, ideal for someone who knows how to align IT with business goals, lead service delivery teams, and make the most of the Microsoft tech stack.

About

Head of IT

Location: Birmingham - onsite full time

About The Role

We're on the lookout for an experienced and forward-thinking Head of IT to take the reins of our technology landscape. This is a hands-on leadership role, ideal for someone who knows how to align IT with business goals, lead service delivery teams, and make the most of the Microsoft tech stack.

You'll be leading a small but growing IT function, ensuring our systems, infrastructure, and services run like clockwork. Your remit will cover strategy and service management to stakeholder engagement and tech delivery.

Key Responsibilities

Own and drive the IT strategy in line with business objectives - building a technology enabled business using modern solutions Lead IT operations, service delivery and support functions across multiple sites Manage and develop the internal IT team and third-party suppliers Ensure robust, secure and scalable infrastructure across the business Oversee Microsoft stack services (365, Azure, Intune, SharePoint, Teams, etc.) Champion ITIL-based service delivery, ensuring SLAs and KPIs are met Drive continuous improvement, automation and standardisation across IT services Act as the point of escalation for all critical IT incidents and issues Support wider technology projects Manage budgets, procurement and vendor relationships Ensure compliance with data security, GDPR and best practices

What We're Looking For

Proven experience in a senior IT leadership role - ideally as Head of IT, IT Manager or similar Strong background in service delivery and ITIL practices Deep knowledge of the Microsoft ecosystem - including Azure, Microsoft 365, Endpoint Manager, etc. Strong experience with infrastructure, networking, cloud and security Strong communication and stakeholder management skills Able to balance strategic thinking with day-to-day operational delivery Comfortable working in a fast-paced, change-driven environment A collaborative leader who enjoys mentoring and developing teams

Nice to Have

ITIL certification (v3 or v4) Microsoft certifications (e.g. Azure Administrator, MS-900, etc.) Experience in regulated industries or working to ISO27001 standards IT Audit experienceSound like your sort of thing? We'd love to hear from you - apply now or drop us a line to find out more.

Let me know if you'd like this tailored to a specific industry, company size, or anything else

Nice-to-have skills

• Azure
• InTune
• ITIL
• Birmingham, England
  
  

Work experience

• CTO / Head of Technology
• Head of IT Operations
• Systems Administrator
  
  

Languages

• English

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

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