Head of Infrastructure Platforms

ICBC Standard Bank Plc; City Of London; Hybrid; GBP 100,000 - 150,000; Full time

Job summary

ICBC Standard Bank Plc is seeking a Head of Infrastructure Platforms to oversee core services including Wintel, Unix, and Cloud. This senior role demands extensive experience in IT infrastructure management and leadership capabilities to ensure the strategic and operational success of platform services. Join a diverse global team dedicated to delivering exceptional outcomes in a vibrant work environment.

Benefits

Pension contribution 10%

Discretionary annual bonus

Hybrid working options

Private medical insurance

Qualifications

• 10+ years in IT infrastructure management.
• 5+ years in a leadership role within a multinational environment.
• Hands-on experience with infrastructure architecture.

Responsibilities

• Provide strategic leadership and oversight for infrastructure platforms.
• Manage complex technical issues and service delivery.
• Ensure stability, efficiency, and security of IT operations.

Skills

Infrastructure Management

Technical Leadership

Incident Management

Change Control

Stakeholder Management

Education

Bachelor's Degree in IT or related field

Job description

Join to apply for the Head of Infrastructure Platforms role at ICBC Standard Bank Plc

Join to apply for the Head of Infrastructure Platforms role at ICBC Standard Bank Plc

ICBC Standard Bank Plc provided pay range

This range is provided by ICBC Standard Bank Plc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from ICBC Standard Bank Plc

Driving Talent Strategy in Tech & Ops | Recruitment Lead at ICBC Standard Bank

Head of Infrastructure Platforms

About the Job

We are seeking a seasoned and technically proficient professional to join our Infrastructure leadership team as the Head of Infrastructure Platforms. This senior-level, hands-on managerial role requires a strong technical background and proven leadership capabilities. The successful candidate will be responsible for the strategic and operational oversight of core Platform services across ICBCS, including Wintel, Unix, Databases and Cloud services.

As the global authority on Infrastructure Platforms, you will serve as the primary escalation point for 4th line support within the ICBC Standard Bank business. Your responsibilities will span across strategy, engineering, delivery, business-as-usual operations oversight.

What you'll be doing

• Provide strategic leadership and hands-on management across the Infrastructure Platform estate ensuring the delivery of highly available, scalable, and secure services.
• Deliver both technical and managerial oversight for core infrastructure platforms, including Wintel, Networks, and End-Point, while serving as the senior escalation point for complex technical issues to ensure swift and effective resolution.
• Partner closely with the Technology Architecture team to design and implement infrastructure solutions, taking full ownership of low-level design and the successful execution of regional infrastructure projects.
• Lead the execution of the "Engineer, Deploy, and Operate" processes in accordance with the IS&O operating handbook, ensuring seamless service delivery, operational excellence, and smooth service transitions.
• Contribute to the IS&O portfolio management function by offering deep technical insight and support for business-driven projects and infrastructure-related initiatives.
• Ensure the stability, efficiency, and security of IT infrastructure operations across ICBCS offices, supported by strong governance and risk management practices.
• Implement global IT strategies and policies ICBCS, adapting them to meet local business and regulatory requirements.

What you'll need to be successful

• Proven experience (10+ years) in IT infrastructure management, with at least 5 years in a leadership or regional management role within a complex, multinational environment.
• Strong technical background across core infrastructure domains, including Wintel, Linux, Databases, and enterprise-grade infrastructure platforms.
• Demonstrated success in managing large-scale infrastructure operations, including service delivery, incident and problem management, and change control.
• Experience implementing and aligning IT strategies and policies within a global framework while adapting to regional business and regulatory requirements.
• Solid understanding of ITSM frameworks (e.g., ITIL) and experience working within structured service management environments.
• Hands-on experience with infrastructure architecture and/or networks, and the execution of infrastructure transformation or upgrade projects.
• Proven ability to manage infrastructure budgets, vendor relationships, and third party service providers effectively.
• Strong leadership and team development skills, with a track record of mentoring and growing high-performing technical teams.
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across global teams and influence at all levels of the organization.
• Familiarity with security frameworks and best practices, including identity and access management, CIS controls, and infrastructure hardening.

Why should you join us?

ICBC Standard Bank Plc (ICBCS) is a leading financial markets and commodities bank, driven to deliver the right outcomes for our stakeholders, clients, counterparties and markets. We benefit from a unique Chinese and African parentage and an unrivalled global network and expertise. We're headquartered in London, with operations in Shanghai, Singapore and New York.

We're a diverse and close-knit global team. We put people first, giving talented, self-driven professionals the flexibility, rewards and freedom to grow their expertise and realise their potential.

Our vison statement, "Be Yourself, Succeed Together" underpins our drive for an open and transparent culture which values difference, enabling everyone to thrive whilst being themselves. We have an active E, D&I forum and we're growing other employee network groups, including for women and neurodiversity.

We're committed to the principle of equal opportunities. All applicants will be treated equally and will be considered on their merits and skills without discrimination.

What's in it for you?

• Financial market-based pay based on skills and experience, discretionary annual bonus, pension contribution 10% (employee contribution 5%), travel insurance, life assurance and income replacement insurance.
• Hybrid working the option to work remotely up to two days per week, depending on the role.
• Family - 6 months fully paid maternity leave and enhanced shared parental leave. Coaching for family leave returners and access to emergency care via My Family Care. Miscarriage and menopause policies.
• Wellbeing - private medical insurance, Bike2Work scheme, health and fitness subsidy, holiday exchange and an Employee Assistance Programme.
• Community paid volunteering leave and Give As You Earn scheme. Vibrant CSR and engagement forums and fundraising for our charity partners.
• Development a suite of opportunities to build the skills you need to excel in your role

If you're excited about becoming part of our team, get in touch. We'd love to hear from you!

ICBCS has appointed Robert Walters Outsourcing (RWO) to manage its recruitment process and Preferred Supplier List (PSL). Unsolicited CVs sent directly to ICBCS or its staff from non-PSL agencies will not be accepted and no fees will be paid for such submissions.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Banking

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