Head of Information Technology

Birchall Blackburn Law; Manchester; On-site; GBP 110,000 - 150,000; Full time

Job summary

Birchall Blackburn Law is seeking an experienced Head of IT to drive technology strategy, digital transformation, and cybersecurity across the firm. You will lead the IT function, align technology with business goals, and partner with senior leadership to deliver innovative services.

The role focuses on delivering robust IT operations, governance, and strategic technology investments to support client service and growth in a professional services environment.

Qualifications

• Senior IT leader with experience in regulated/professional services environments.
• Proven ability to manage outsourced technology partners and vendors.
• Strong track record delivering technology strategies and digital transformation.

Responsibilities

• Develop IT strategy and technology roadmap for the organisation.
• Lead IT operations, infrastructure, cloud services, cybersecurity and business continuity.
• Manage internal IT team and third-party technology partners.
• Drive digital transformation, automation, and AI initiatives.
• Oversee IT projects, software implementations and technology investments.
• Ensure high-quality, responsive IT support across the business.
• Manage IT budgets, contracts, supplier relationships and procurement.
• Maintain governance, data protection and information security standards.
• Advise leadership on emerging technologies, risks and opportunities.

Skills

Strategic IT leadership

IT governance

Stakeholder management

Digital transformation

Cybersecurity awareness

Tools

Cloud technologies

Automation & AI

IT governance tools

Job description

Are you an experienced IT leader ready to drive technology, innovation, and digital transformation within a fast-paced professional services environment?

We are seeking a strategic and commercially minded Head of IT to lead our technology function, ensuring our systems, infrastructure, cybersecurity, and digital services support the needs of a growing legal and professional services organisation.

Working closely with senior leadership, you will be responsible for developing and delivering the IT strategy, leading operational excellence, strengthening cybersecurity, and identifying opportunities to leverage AI, automation, and emerging technologies to improve efficiency, client service, and business performance.

Key Responsibilities

• Develop and deliver the organisation's IT strategy and technology roadmap.
• Lead IT operations, infrastructure, cloud services, cybersecurity, and business continuity planning.
• Manage and develop the internal IT team and third-party technology partners.
• Drive digital transformation, process improvement, automation, and AI initiatives.
• Oversee IT projects, system upgrades, software implementations, and technology investments.
• Ensure high-quality, responsive IT support across the business.
• Manage IT budgets, contracts, supplier relationships, and technology procurement.
• Maintain robust governance, compliance, data protection, and information security standards.
• Act as the senior technology advisor to leadership, providing insight into emerging technologies, risks, and opportunities.

What We're Looking For

• Proven experience in a senior IT leadership role, ideally within legal, professional services, financial services, or other regulated environments.
• Strong understanding of IT infrastructure, cloud technologies, cybersecurity, and IT service delivery.
• Experience leading technical teams and managing outsourced providers.
• Demonstrable success delivering technology projects, digital transformation, and business change programmes.
• Experience managing technology budgets, supplier contracts, and strategic IT investments.
• Strong stakeholder management skills with the ability to communicate effectively at all levels of the business.
• Experience implementing automation, AI, or technology solutions that improve operational efficiency and client service.

Why Join Us?

This is an exciting opportunity to shape the technology strategy of an established legal firm with strong desires to grow. You'll play a key role in driving innovation, improving operational performance, strengthening cybersecurity, and ensuring technology continues to support exceptional service delivery for both clients and colleagues.

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