Head of Identity and Access Management Operations

JR United Kingdom; Slough; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading company based in Slough seeks a Head of Identity & Access Management Operations to define and implement IAM strategies. The role involves leading a skilled team, managing risks, and driving performance in delivering secure IAM solutions. Candidates should have robust expertise in IAM operations, a strategic mindset, and a commitment to building inclusive cultures.

Benefits

15% pension contribution

Share save scheme

Bonus

Qualifications

• Proven experience in delivering enterprise-scale IAM services.
• Strong experience in managing secure IT operations.
• Ability to balance security, usability, and business enablement.

Responsibilities

• Define and implement IAM operations strategy aligned with business goals.
• Lead and develop an IAM operations team for 24/7 service delivery.
• Manage operational IAM risks and ensure compliance.

Skills

IAM Operations Expertise

Operational Leadership

Security-First Mindset

Strategic Thinking

Inclusive Leadership

Job description

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Head of Identity and Access Management Operations, Slough

Location: Slough, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

Job Title: Head of Identity & Access Management (IAM) Operations

London Hybrid - with at least two days per week, or 40% of your time, in your local office

Salary D.O.E

My client is on a mission to transform how identity and access management supports secure digital experiences. As Head of IAM Operations, you'll lead the design and delivery of robust IAM strategies that protect users and enable business agility across an enterprise organization.

This is a strategic leadership role where you'll guide high-performing teams, shape secure infrastructure, and drive innovation across access and identity platforms.

What You'll Be Doing

• Strategic Leadership: Define and implement a forward-looking IAM operations strategy, ensuring alignment with broader business and security goals.
• Team Empowerment: Lead and develop a skilled IAM operations team, maintaining 24/7 service delivery aligned with ITIL best practices.
• Customer-Centric Delivery: Ensure IAM solutions deliver secure, user-friendly outcomes across internal and external environments.
• Performance Management: Take ownership of performance KPIs including cost efficiency, operational resilience, service quality, and user satisfaction.
• Risk Oversight: Manage operational IAM risks and maintain compliance with industry standards and strategic priorities.
• Culture & Collaboration: Build a collaborative, high-performing culture that embraces innovation, accountability, and continuous improvement.

What You'll Bring

• IAM Operations Expertise: Proven experience in delivering and evolving enterprise-scale IAM services using modern technologies and frameworks.
• Operational Leadership: Strong experience in managing secure IT operations and leading continuous service improvement.
• Security-First Mindset: Ability to balance security, usability, and business enablement in all aspects of IAM delivery.
• Strategic Thinking: Capability to define a compelling future state, influence cross-functional stakeholders, and drive measurable outcomes.
• Inclusive Leadership: Experience in shaping team culture, navigating organizational change, and building diverse and inclusive environments.

In return, you will receive a competitive salary and benefits package, including a 15% pension contribution, share save scheme, bonus, and more.

Please send your CV for consideration.