Farleigh Hospice's Head of Hospice Rapid Access Services leads an established team that arranges rapid discharge from hospital or urgent community care for people in their last weeks of life. The service is a collaborative partnership of Essex hospices, commissioned by the Essex Integrated Care Board, and the post holder manages its clinicians and care coordinators while reporting to the Director of Care. Out-of-hours on‑call duties apply. Applicants need a professional healthcare registration and a master's degree or equivalent palliative care experience.
What the job involves
- Lead the Hospice Rapid Access team of clinicians and care coordinators, including direct line management
- Oversee all processes and performance of the Hospice Rapid Access team
- Facilitate rapid discharge from hospital or provision of community care for people rapidly deteriorating in their last weeks of life
- Oversee clinical assessment and regular review of care
- Broker personal care at home, nursing home or hospice inpatient placements
- Provide clinical leadership and support for efficient, holistic palliative care services
- Lead, develop and inspire a multidisciplinary team to work as one team
- Drive innovation and continuous improvement through quality improvement methods and measurable outcomes
- Build strong relationships with external partners, including the acute trust, ICB, community teams and Adult Social Care
- Take part in the Clinical Manager on‑call rota for operational support
- Manage flexible workforce to maintain safe, high‑quality patient care
What's required
Qualifications
- Professional healthcare qualification (eg nurse, AHP, paramedic)
- Master's degree or equivalent, or demonstrable palliative care experience and knowledge (eg frailty, cancer services)
- Recognised management, leadership or quality improvement qualification, or demonstrable experience
Registration & licences
- Registration with a relevant professional body (eg GMC, NMC, HCPC)
Experience
- Extensive post‑qualification experience, including 3 years at senior clinical level
- Currently practising in own clinical field, with patient‑facing contact at an advanced specialist level
- Proven experience of leading a multidisciplinary team
- Track record of delivering services that meet diverse user needs
- Experience of leading change, flexible approaches and innovative ideas to improve patient outcomes
- Experience of collaborative working, internally and externally
Skills & knowledge
- Passion for hospice care and the organisation's vision
- Team player who works in line with the One Team ethos
- High level of emotional intelligence and resilience
- Flexible approach, with ability to work out of hours on occasions
- Regular participation in the out‑of‑hours clinical on‑call rota
- Experience of working with end of life or long‑term conditions
Nice to have
- Experience of developing and delivering strategic and operational plans
- Experience of managing budgets effectively and delivering efficiencies
- Management experience of providing a commissioned service
- Experience of public speaking and presenting to diverse groups at local, regional or national level
- Development of or engagement with patient user groups
- Knowledge of statutory or commissioned care pathways, including continuing healthcare and adult social care
- Driving licence and car owner
What's offered
- Competitive pay and benefits package
- Flexible working
- Strong team support