Our client, a growing credit investment manager, is hiring an Investment Operations Manager in London to help build out its operations function as assets under management continue to grow.
You will work directly alongside the Head of Operations, with real ownership from day one. You will drive process efficiency, support seamless transaction execution and help shape how the platform scales.
The role is pivotal to making sure deals close smoothly, workflows evolve with best practice and technology is used to strengthen fund operations.
This is a rare chance to join a lean, high-calibre team at an inflection point and leave your mark on the function as it grows. The role is London-based with hybrid working.
Key Responsibilities
- Support the end-to-end deal lifecycle, from pre-closing preparation through funding and settlement
- Coordinate with the investment team, legal counsel, agents, custodians and administrators so deals close on time
- Prepare and review funding memos, closing checklists, wire instructions and cash movements
- Set up new positions and facilities, and process amendments, drawdowns, repayments and restructurings
- Track conditions precedent, KYC and onboarding requirements for counterparties and borrowers
Fund and portfolio operations
- Oversee daily cash and position reconciliations with the fund administrator and custodian
- Monitor loan servicing activity, including interest, fees, rate resets and principal payments
- Support capital calls, distributions and investor-related operational processes
- Assist with NAV review, valuations support and month-end and quarter-end processes
- Act as a key point of contact for service providers and manage those relationships day to day
Process improvement and technology
- Map existing workflows, identify bottlenecks and design scalable, well-controlled processes
- Help select, implement and optimise operational systems such as portfolio management, loan administration and data tools
- Automate manual tasks and build reporting that gives the team better, faster information
- Write and maintain procedures and controls documentation as the function evolves
Controls and oversight
- Strengthen the operational control framework as AUM and deal volume grow
- Support audit, regulatory and investor due diligence requests
- Contribute to wider projects as the business continues to grow
Requirements
- 3–6 years of operations experience at a credit fund, asset manager, investment bank, fund administrator or loan agency business
- Hands-on knowledge of private credit, direct lending, leveraged loans or other credit instruments, and the operational lifecycle of a loan
- Direct experience supporting deal closings and settlements
- Strong understanding of fund structures, cash management and reconciliations
- Advanced Excel skills and a genuine interest in using technology to improve how work gets done
- Exceptional attention to detail, with sound judgement on what matters and when to elevate
- Clear, confident communicator who builds good relationships with deal teams and external providers
- Comfortable in a fast-paced, entrepreneurial environment, juggling multiple deals and priorities
Above all, you are a builder: proactive, curious and keen to take ownership as the function grows.