Head of Frontline Services & Public Operations

Reading Borough Council; Reading; On-site; GBP 90,000 - 120,000; Full time

Job summary

Reading Borough Council invites applications for a Director of Frontline Services to lead a portfolio of core public services and shape strategy in collaboration with Team Reading. You will drive improvements that benefit residents and communities across the borough.

You will oversee a budget over £30 million, prioritise fleet, waste services, and highways modernisation, and support managers through change with a view to delivering public value and continuous service improvement.

Qualifications

• Experience of improving operational services and leading through change.
• Ability to work as part of the senior leadership group.

Responsibilities

• Lead frontline services to shape a portfolio with key services delivered in-house.
• Oversee a budget exceeding £30 million and decisions on fleet replacement and waste services.
• Modernising highways operations as a priority.
• Help shape the council’s direction as part of Team Reading.
• Support managers and ensure public resources deliver value for residents.

Job description

Reading Borough Council invites applications for a Director of Frontline Services to lead a portfolio of core public services and shape strategy in collaboration with Team Reading. You will drive improvements that benefit residents and communities across the borough.

You will oversee a budget over £30 million, prioritise fleet, waste services, and highways modernisation, and support managers through change with a view to delivering public value and continuous service improvement.