Director Housing Services

R&R Housing; England; On-site; Full time

Job summary

A prominent local authority in the United Kingdom is seeking a Director of Housing Services to oversee all aspects of housing management and delivery. In this strategic role, you will shape housing strategy, ensure high-quality service delivery, and drive operational improvements. The ideal candidate will possess senior leadership experience, strong knowledge of housing legislation, and proven skills in team development and stakeholder management. This is a high-profile opportunity with significant responsibilities.

Qualifications

• Extensive experience in housing services, preferably within local government.
• Ability to deliver strategic plans and operational improvements.
• Experience in managing large, complex teams.

Responsibilities

• Lead strategic housing services including allocations and repairs.
• Implement housing strategies that meet community needs.
• Ensure high standards in operational delivery of housing services.

Skills

Senior leadership experience

Knowledge of housing legislation

Budget management

Stakeholder management

Team-building skills

Job description

We are delighted to be working with a highly local authority to appoint a Director – Housing Services to lead and oversee all aspects of housing delivery and management across the community.

This is a high-profile, strategic role with real responsibility and variety. You’ll shape housing strategy, ensure excellent service delivery, and drive operational and performance improvements across the authority’s housing functions.

Key Responsibilities:

• Provide strategic leadership for all housing services, including allocations, tenancy management, repairs, and estate management.
• Develop and implement innovative housing strategies that meet community needs and statutory obligations.
• Ensure operational delivery of housing services meets high standards of quality, efficiency, and resident satisfaction.
• Advise elected members and senior officers on housing policy, regulatory requirements, and service priorities.
• Build and maintain strong partnerships with statutory bodies and other housing stakeholders.
• Lead, motivate, and develop a high-performing housing team, fostering a culture of excellence and continuous improvement.
• Oversee budgets, resources, and performance management to achieve organisational objectives.

Skills and Experience:

• Senior leadership experience in housing services, within local government.
• Strong knowledge of housing legislation, tenancy management, and housing operations.
• Proven ability to develop and deliver strategic plans and drive operational improvements.
• Experience managing budgets, resources, and large, complex housing teams.
• Excellent leadership, staff development, and team-building skills.
• Strong stakeholder management, negotiation, and partnership building abilities.