Head of Food & Beverage - Chipping Norton

Warner Hotels; Charlbury; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Free use of gym and leisure facilities

60% discounted food onsite

Pension scheme

28 days annual leave per year (incl. B

Cycle to Work Scheme

Life Assurance

Free Car Parking onsite

Family Friendly policies

Refer a friend scheme

Job summary

Warner Hotels is seeking a Head of Food & Beverage to lead and optimise all F&B operations across the Heythrop Park estate. You will drive commercial performance, ensure exceptional guest dining experiences and maintain high standards of service.

You will recruit and develop a high-performing team, manage labour and costs, and ensure rigorous compliance with safety, licensing and quality controls, while collaborating with Sales, Events, HR and Procurement.

Qualifications

• Proven experience in multi-outlet F&B operations with strong knowledge of cost control and P&L management.
• Track record of delivering exceptional service standards and enhancing guest experiences.
• Ability to build and lead high-performing teams with clear expectations and regular performance reviews.
• Commercial know-how in revenue delivery, upselling, maximising covers and spend per head, and using data for local decisions.
• Thorough understanding of compliance across food safety, licensing, and health & safety.
• Strong operational and commercial execution with a data-driven approach to decision-making.
• Technical proficiency with EPOS, stock control, rostering systems, and MS Excel reporting.

Responsibilities

• Operational Delivery - Oversee day-to-day operations across restaurants, bars and outlets with strong front-line leadership.
• Implement Central Initiatives - Execute head office menus and promotions with local commercial impact.
• Financial Performance - Own F&B P&L, control labour, waste, stock and achieve departmental targets.
• Labour & Rota Management - Create efficient rotas and ensure coverage to meet service standards.
• Guest Experience - Champion service excellence and coach teams to deliver memorable moments.
• People Leadership - Recruit, train, develop and performance-manage the F&B team.
• Compliance & Safety - Ensure 100% compliance with food safety, health & safety and licensing.
• Collaboration & Deputising - Support Duty Management shifts and work with multiple internal teams.
• Continuous Improvement - Identify efficiencies and pilots within Head Office guidelines.
• Governance - Operate within financial/procurement processes and escalate as needed.

Job description

The Head of Food & Beverage is a hands-on leader with a passion for hospitality, people development and operational excellence. You will lead and optimise all food and beverage operations across the estate, ensuring every guest enjoys an exceptional dining and service experience that reflects the high standards and unique character of Heythrop Park. Working closely with Food & Beverage Managers and the Executive Chef, you will oversee multiple restaurants, bars and guest venues, driving commercial performance while maintaining outstanding service levels. You will develop, coach and inspire a high-performing team, creating a culture that delivers memorable guest experiences whilst achieving labour, cost control and P&L targets. You will also ensure full compliance with all health, safety and licensing regulations, helping to position Heythrop Park as one of the leading hospitality destinations in the region.

• Operational Delivery - Oversee day-to-day operations across restaurants, bars, and outlets, ensuring smooth service, effective shift handovers, and strong front-line leadership.
• Implement Central Initiatives - Execute Head Office menus, promotions, and revenue-driving initiatives locally, maintaining consistency and commercial impact.
• Financial Performance - Take ownership of P&L delivery for Food & Beverage, controlling costs (labour, waste, stock) and achieving departmental targets through tight execution and reporting.
• Labour & Rota Management - Create efficient rotas, manage labour spend, and ensure adequate cover to meet service standards.
• Guest Experience - Champion service excellence, monitor quality, and coach teams to deliver memorable moments for every guest.
• People Leadership - Recruit, train, develop, and performance-manage the F&B team, fostering engagement, morale, and succession planning.
• Compliance & Safety - Guarantee 100% compliance with food safety, health & safety, and licensing requirements; manage audits and corrective actions.
• Collaboration & Deputising - Support Duty Management shifts, deputise for senior leaders, and work closely with Sales, Events, HR, and Procurement teams.
• Continuous Improvement - Identify efficiencies and service enhancements, piloting and scaling improvements within Head Office guidelines.
• Governance - Operate within approved financial and procurement processes, escalating issues outside delegated authority to the General Manager.
  Proven experience in multi-outlet F&B operations with strong knowledge of cost control and P&L management.
• A track record of delivering exceptional service standards and enhancing guest experiences consistently.
• Demonstrable ability to build and lead high-performing teams-setting clear expectations, coaching for success, and driving engagement through regular performance reviews.
• Commercial know-how in revenue delivery, including upselling strategies, maximising covers and spend per head, and using data to inform local decisions.
• Thorough understanding of compliance requirements across food safety, licensing, and health & safety.
• Strong operational and commercial execution skills, with a data-driven approach to decision‑making.
• Technical proficiency with EPOS, stock control, and rostering systems, plus solid skills in MS Excel and reporting.
• Outstanding organisational and problem-solving ability, with reliable delivery, attention to detail, and effective stakeholder management.

Warner Hotels are looking for a Head of Food and Beverage Set within the stunning 440-acre estate of Heythrop Park, one of Warner Hotels' flagship destinations in the heart of the Cotswolds, the Head of Food & Beverage plays a pivotal role in shaping the guest experience across this unique and vibrant hotel. With a diverse range of restaurants, bars, events and leisure offerings, Heythrop Park welcomes thousands of guests each year, making this an exciting opportunity for a passionate hospitality leader to make a significant impact.

• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards