Head of Facilities Management

ENGLISH NATIONAL OPERA; London; Hybrid; GBP 60,000; Full time

Job summary

Join a forward-thinking organization as the Head of Facilities Management, where you will oversee operations at the iconic London Coliseum and other venues. This pivotal role involves managing in-house teams and coordinating with external service providers to ensure the highest standards of facilities management. You will lead substantial projects, ensuring compliance with health and safety regulations while fostering an inclusive and supportive workplace. With a focus on community engagement and sustainability, this position offers a unique opportunity to make a significant impact in the arts sector.

Benefits

25 days annual leave

Free/discounted ENO tickets

Eyecare vouchers

Cycle-to-work scheme

Employee Assistance Programme

Enhanced parental leave

Enhanced sick leave

Qualifications

• 5+ years management experience in Facilities Management.
• Professional qualifications in Facilities Management at Degree or Diploma Level.

Responsibilities

• Manage Facilities at the London Coliseum and other ENO sites.
• Oversee outsourced hard and soft service contracts.

Skills

Management Experience

Facilities Management

Project Management

Health and Safety Qualification

Environmental Management

Microsoft Office Proficiency

Planning and Scheduling Software

Education

Degree or Diploma in Facilities Management

Membership in IWFM

Tools

Microsoft Word

Microsoft Excel

MS365

Job description

Salary: £60,000 per annum

Contract: Permanent, Full-Time, 5 Days per week (35 hours). Out of hours and on calls expected; with attendance at Opening Nights and Special Events as required

Location: London Coliseum & occasional homeworking

We are recruiting a Head of Facilities Management to take responsibility for running Facilities at the London Coliseum and other sites operated by the English National Opera. This role manages our in-house Facilities Manager and oversees outsourced hard and soft service contracts that provide Maintenance, Mechanical and Electrical Engineering Services and Housekeeping. The role has a substantial project management and coordination function overseeing ongoing major capital project works on the fabric of the building.

Requirements:

At least 5 Years management experience in similar Facilities Management role in Hard and Soft Services ideally within a public venue, arts venue, theatre or similar. Experience of managing and working with Facilities teams within a listed heritage building and understand associated legislation. Proven track record of managing outsourced FM contracts in both hard and soft services. Hold (or actively working towards) professional qualifications in Facilities Management ideally at Degree or Diploma Level (at least Level 5) with demonstrated continued professional development. Membership of professional body such as the Institute of Workplace and Facilities Management (IWFM) at Member (MIWFM) or Certified (CIWFM) level or similar. Health and Safety Qualification such as NEBOSH Certificate or above. Environmental and waste management qualifications Proficiency in using Microsoft Word, Excel and MS365 Ability to use planning and scheduling software.

Benefits:

25 days annual leave plus bank holidays Free/discounted ENO tickets Eyecare vouchers Cycle-to-work scheme Employee Assistance Programme Enhanced parental leave Enhanced sick leave To apply, please send along a CV and Covering Letter or short video detailing your experience and suitability for the role to [e-mail] by 10am on Monday 12^th May.

Please also submit our anonymous Equality and Diversity Monitoring Form.

English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, English National Opera particularly encourages potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.