Head of EventTech – Global Hybrid Events Strategy

Infopro Digital; Greater London; Hybrid; GBP 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

25 days annual leave (rising to 30)

Group personal pension plan

Life assurance

Interest-free season ticket loan

Private medical insurance

Employee assistance programme

Employee discount scheme

Eye-care vouchers

Discounted gym membership

Agile and remote working

Bike to Work scheme

Enhanced maternity leave

Dependant leave

Menopause policy

Option to buy additional holiday

Health cash plan

Zusammenfassung

Infopro Digital, the global B2B information and technology group, is seeking an experienced Head of Event Technology for its Risk Global division. Based in London with hybrid working, you will set the event technology strategy, run our main platform Eventmaker, and ensure a cohesive tech stack for conferences, awards and webinars.

You will own integrations with CRM, badging and streaming tools, lead on-site and remote event delivery, and collaborate with events, marketing and learning teams.

Qualifikationen

• 5+ years of experience in technology operations or event operations, preferably in B2B conferences.
• Hands-on experience with Eventmaker or similar platforms.
• Experience delivering integrations with CRM, marketing automation, payment and badging or check-in providers.
• Strong knowledge of webinar platforms and streaming tech (ON24, Zoom Webinars, Vimeo).
• Willingness to travel internationally.
• Excellent communication and ability to explain technical topics to non-technical colleagues.

Aufgaben

• Define and own the event technology strategy and roadmap for Risk Global.
• Assess new tools and formats, from hybrid delivery and attendee apps to AI-enabled features, and build the case for adoption.
• Manage the event technology budget and vendor relationships, including contract renewals, service levels and cost optimisation.
• Set standards and processes so technology is used consistently across brands and regions.
• Act as the business owner and lead administrator of Eventmaker, our primary event management platform for global conferences.
• Configure and maintain event sites, registration flows, ticketing, agendas, speaker and sponsor management.
• Own platform integrations with CRM, badging and on-site check-in providers.
• Work with the platform vendor on product development, issue resolution and release planning.
• Own the webinar and digital streaming technologies used for webinars, virtual and hybrid events, and learning solutions.
• Ensure a high-quality, reliable broadcast experience for speakers, delegates and sponsors.
• Lead event technology on site and remotely at conferences, awards ceremonies and live broadcasts.
• Plan and run technical rehearsals, contingency plans and run-of-show checks.
• Resolve issues in real time under pressure, keeping delegates, speakers and sponsors unaffected.
• Travel to events when required.
• Act as the trusted partner to events, production, marketing, sales and learning teams.
• Train and support colleagues on Eventmaker and the wider event tech stack.
• Manage external suppliers and on-site technical partners to agreed standards.
• Communicate clearly with non-technical colleagues, clients and senior stakeholders.

Kenntnisse

People leadership

Strategic planning

Problem solving

Communication

Travel willingness

Tools

Eventmaker

Cvent

Bizzabo

Swapcard

ON24

Zoom Webinars

Vimeo

StreamYard

Power BI

Tableau

Jobbeschreibung

Infopro Digital, the global B2B information and technology group, is seeking an experienced Head of Event Technology for its Risk Global division. Based in London with hybrid working, you will set the event technology strategy, run our main platform Eventmaker, and ensure a cohesive tech stack for conferences, awards and webinars.

You will own integrations with CRM, badging and streaming tools, lead on-site and remote event delivery, and collaborate with events, marketing and learning teams.