Head of Enterprise Partnerships

BizClik; Norwich; On-site; GBP 90,000 - 120,000; Full time

Job summary

BizClik is seeking a Head of Enterprise Partnerships to own and grow a portfolio of key enterprise accounts. You will lead senior-level client relationships, coordinate across Sales, Campaigns, Editorial, Broadcast, Marketing, Design, Events and Finance, and drive renewal, retention and profitable growth across brands and events.

You will work closely with cross-functional teams to ensure partnerships are planned, delivered and reviewed to a consistently high standard.

Qualifications

• Experience owning and growing major B2B client relationships in media, marketing, agency services, events or related environment.
• Track record of retaining key accounts, leading renewals and developing revenue within partnerships.
• Confident engaging with senior executives, budget holders and procurement stakeholders.
• Strong commercial judgement, negotiation skills and ability to align client objectives with solutions.
• Experience coordinating integrated campaigns across multiple internal teams.
• Ability to interpret campaign performance and present credible recommendations.

Responsibilities

• Own a defined portfolio of key enterprise accounts as the senior relationship lead, maintaining priorities and opportunities.
• Build relationships across each account with executive sponsors, budget holders and procurement.
• Create and maintain account plans covering objectives, relationships, renewal dates and growth opportunities.
• Lead structured client reviews and regular contact, ensuring actions and decisions are documented.
• Lead renewal planning ahead of expiry and identify growth opportunities across brands, regions and longer-term agreements.
• Coordinate with internal teams to deliver a consistent partnership experience across campaigns, events and digital products.
• Translate client objectives into briefs, timelines and reporting expectations for delivery teams.
• Maintain senior oversight of integrated campaigns including digital, email, lead gen, social and event activations.
• Provide leadership with a clear view of account health, renewal risks and growth opportunities.

Skills

Enterprise client relationships

Senior stakeholder management

Contract negotiations

Account planning

Cross-functional coordination

Forecasting and CRM

Tools

Salesforce

monday.com

Job description

Reports to: Taylor Bennett

Contract: Full-time, Permanent

About BizClik

BizClik Media is a fast-scaling, global B2B media and events business building the world’s most influential industry platforms across sustainability, AI, data centres, supply chain, procurement and future industries.

We operate more than 13 digital platforms and a growing international portfolio of flagship events, including Sustainability LIVE, Procurement & Supply Chain LIVE, AI LIVE, Data Centre LIVE and CXO Summit, connecting C-suite leaders, innovators and decision-makers who are actively shaping the future of their sectors.

This is not a traditional media business. We are an AI-powered, data-led scale-up, combining content, communities, live experiences and commercial partnerships into a single, high-growth ecosystem.

The Opportunity

We are looking for a Head of Enterprise Partnerships to own and grow BizClik’s most important client relationships. Reporting to Taylor Bennett, you will be the senior relationship lead for a portfolio of key enterprise accounts, responsible for retention, renewal and profitable growth across our brands, regions and events.

You will work closely with Sales, Campaigns, Editorial, Broadcast, Marketing, Design, Events and Finance to make sure every partnership is planned, delivered and reviewed to a consistently high standard. In return, you’ll gain real ownership of BizClik’s biggest partnerships and a direct line to leadership on account health and growth.

Key Responsibilities

Enterprise Account Ownership

• Own a defined portfolio of key enterprise accounts as the senior relationship lead, maintaining a clear view of client priorities, commitments and opportunities
• Build relationships across each account, including executive sponsors, budget holders, procurement teams and day to day contacts, so partnerships do not depend on a single relationship
• Create and maintain account plans covering business objectives, stakeholder relationships, contracted activity, renewal dates, growth opportunities and risks
• Lead structured client reviews and regular contact, ensuring actions, decisions and next steps are documented and followed through

Retention and Partnership Growth

• Lead renewal planning well ahead of contract expiry, identifying what the client needs to see to continue and grow the relationship
• Identify opportunities for additional services, brands, regions and longer term agreements based on client needs and demonstrated results
• Work with Sales to develop proposals, negotiate within agreed authority and secure renewals and account expansion, with clear ownership of each opportunity
• Maintain accurate account forecasts and renewal and expansion pipelines in Salesforce, including next steps, expected value and timing
• Protect commercial value by managing scope changes, agreeing additional fees where appropriate and working with Finance on account profitability and payment issues

Client Delivery and Internal Coordination

• Translate client objectives into clear briefs, agreed deliverables, success measures, timelines and reporting expectations
• Coordinate with Campaigns, Editorial, Broadcast, Marketing, Design, Events, Sales and Finance to deliver a consistent experience across the full partnership
• Ensure a complete handover from Sales into delivery, with commitments, dependencies and responsibilities understood before work starts
• Maintain senior oversight of integrated campaigns covering digital advertising, email, sponsored content, lead generation, social promotion, webinars, podcasts, branded content and event activations
• Partner with campaign and project managers who own detailed scheduling and workflows, intervening where priorities, resources or client expectations need senior alignment
• Act as the escalation point for key account issues, agreeing recovery plans, communicating clearly with clients and tracking resolution

Performance and Client Insight

• Lead meaningful account reviews that explain performance against agreed objectives and recommend practical improvements
• Work with delivery teams to ensure reporting is accurate, timely and supported by agreed measures, including lead quality and engagement where relevant
• Capture client feedback and use it to improve service, inform product development and identify emerging commercial opportunities
• Maintain clear account records and delivery visibility through Salesforce and project management tools such as monday.com

Leadership and Ways of Working

• Set consistent standards for enterprise account planning, client communication, reviews and escalation
• Coach colleagues involved in key accounts and encourage shared ownership of client outcomes across functions
• Identify recurring delivery problems and work with functional leaders to improve handovers, processes and capacity planning
• Provide leadership with a clear view of account health, renewal risks, growth opportunities and decisions requiring support

Measures of Success

Targets will be agreed for the account portfolio and reviewed regularly. Success will be assessed through:

• Retention and renewal of key enterprise accounts
• Growth in existing account revenue and profitable account expansion
• Client satisfaction, relationship strength and demonstrable progress against agreed objectives
• Delivery against agreed scope, timelines and service standards, with effective issue resolution
• Quality of account plans, accuracy of forecasts and early visibility of risks

About You

• Experience owning and growing major B2B client relationships in media, marketing, agency services, events or a related commercial environment
• A track record of retaining key accounts, leading renewals and developing additional revenue within existing partnerships
• Confidence working with senior executives, budget holders and procurement stakeholders
• Strong commercial judgement, negotiation skills and the ability to connect a client’s objectives with suitable solutions
• Experience coordinating integrated campaigns and managing expectations across several internal teams
• Ability to interpret campaign performance and present clear, credible recommendations to clients
• Strong organisation, communication and problem solving skills, supported by accurate use of CRM and project management systems

Our Culture

We are: Fast Commercial Curious Ambitious Human Accountable Innovative Data-led

We are not: Slow Passive Comfortable Box-ticking Reactive Style-over-substance