Head of Ecommerce Growth & Trading

CCHG Ltd; Newbridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

VPZ in the United Kingdom is hiring a Head of eCommerce (Growth & Trading) to take full ownership of online trading performance and rebuild eCommerce into a meaningful, commercially disciplined sales channel.

This is a hands-on growth role focused on improving conversion, merchandising, SEO quality, basket value, and repeat purchase, with responsibility for platform optimisation, payments, fraud processes, and trading reliability.

Qualifications

• 5+ years’ experience in eCommerce or digital trading roles.
• Proven experience building or turning around underperforming eCommerce channels.
• Strong commercial mindset focused on revenue, margin, and contribution.
• Hands-on experience improving conversion, merchandising, SEO, and repeat purchase.
• Strong analytical capability with analytics, SEO, and CRM platforms.
• Clear understanding of GDPR, PCI, and online trading compliance.
• Direct, pragmatic, and delivery focused; you fix problems.

Responsibilities

• Own day to day trading performance of all eCommerce sales channels, delivering against sales, conversion, and revenue targets
• Define and execute a practical commercial growth plan to increase eCommerce contribution from a low base
• Reduce reliance on branded traffic by growing non branded SEO performance and improving discoverability
• Relentlessly optimise the end to end customer journey to improve conversion, basket value, and repeat purchase
• Improve online merchandising, product taxonomy, promotions, bundles, and category performance
• Use data, insight, and structured testing to drive measurable improvements
• Own website performance, platform optimisation (Shopify), payments, fraud processes, and trading reliability
• Work closely with retail, marketing, operations, finance, and customer service teams to ensure alignment
• Manage and challenge third-party agencies to ensure value and results
• Deliver clear, honest trading reports and insight to senior stakeholders
• Build, lead, and develop the eCommerce team as the channel scales

Skills

5+ years’ eCommerce/digital trading

Analytical capability

Shopify experience

GDPR&PCI compliance

Tools

Shopify

Job description

VPZ in the United Kingdom is hiring a Head of eCommerce (Growth & Trading) to take full ownership of online trading performance and rebuild eCommerce into a meaningful, commercially disciplined sales channel.

This is a hands-on growth role focused on improving conversion, merchandising, SEO quality, basket value, and repeat purchase, with responsibility for platform optimisation, payments, fraud processes, and trading reliability.