Head of Digital Products (Mat Cover)

Nando's UK & IRE; Greater London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Talent Acquisition Specialist to lead their digital product strategy. This exciting role involves collaborating with senior leadership to enhance the employee experience through innovative digital solutions. You will manage a team of product managers, ensuring alignment with business objectives and driving transformation initiatives. If you're passionate about technology and have a strong background in product leadership, this is your chance to make a significant impact in a vibrant and inclusive workplace.

Qualifications

• 10+ years in product or delivery leadership roles.
• Experience in managing people and leading digital transformations.

Responsibilities

• Drive product strategy with senior leaders balancing needs and objectives.
• Guide product teams in delivering digital solutions aligned with business needs.

Skills

Product Leadership

People Management

Digital Transformation

Data Analysis

Service Management

Budget Management

User Research

UX/UI

Tools

HR Systems

Recruitment Platforms

Internal Communications Tools

Learning and Development Platforms

Job description

Direct message the job poster from Nando's UK & IRE

Talent Acquisition Specialist at Nando's UK & IRE

A Bit About Us...

Ask people where Nando’s comes from and you’ll get a different answer every time. Portugal? Mexico? The UK? Our story actually starts in Rosettenville, a Portuguese neighbourhood in Johannesburg, South Africa. With stops in Mozambique and the UK along the way.

It was 1987 and Robbie Brozin and Fernando Duarte opened their first chicken restaurant. Then another. And then another. Fast forward five years and Nando’s landed in the UK. Now, with over 500 restaurants (and counting), our PERi-PERi is a bestselling hot sauce and Nando’s has become as big a part of culture as drinking tea.

We’ve got a growing family of 20,000 Nandocas (what we call our employees), fuelled by our values: Pride, Passion, Integrity, Courage and Family. We care as much about them as we do our legendary, flame-grilled PERi-PERi – because it’s the people that make the chicken.

Inspired by our Southern African heritage, we know and value the richness diversity brings. So we're committed to creating an inclusive and respectful culture for all.

As a Head of Digital Products - 12 month maternity cover, you will drive the digital experience by leading our employee-focused product strategy and roadmap. You’ll collaborate with senior leadership to develop and execute the overall digital product strategy for our employees (aka Nandocas). You’ll lead a team of Product Managers, guiding their strategic thinking and coordinating the creation of a digital roadmap that aligns with our business objectives.

You’ll lead teams responsible for delivering the digital solutions that power our employee experience, including:

• Core HR, reward and payroll systems
• Recruitment platforms and processes
• Internal communications tools
• Learning and development platforms

Additionally, you’ll provide strategic support to the team developing digital products for our Finance and Property departments, as well as solutions that advance our sustainability initiatives.

A day in the life...

• You will drive product strategy in partnership with senior leaders, balancing user needs, business objectives, technology capabilities and commercial considerations
• You will guide four distinct product teams in shaping strategies that deliver digital solutions aligned with Nando’s business needs
• You will manage relationships with senior stakeholders across the organisation and champion cross-functional collaboration at all levels
• You will co-ordinate product teams as they develop custom solutions or integrate packaged software to address business needs
• You will work with product managers and delivery leads to resolve prioritisation challenges and remove delivery blockers
• You will implement and monitor performance metrics across multiple teams to ensure team effectiveness and product value
• You will work with support leads to ensure an effective support model across all teams that balances new feature releases with the support of existing products
• You will own and manage key vendor and third-party relationships across Tech
• You will help refine our tech operating model including organisational structure, communities, roles and capabilities
• You will shape product practices and ways of working in collaboration with the wider product and engineering communities
• You will coach product managers, actively fostering skill development and growth throughout the product community
• You will have career/line management accountability for product managers and delivery leads
• You will play a lead role in helping shape the overall culture within Nando’s Tech
• You will support broader business transformation initiatives and articulate the value that technology delivers

Hot Skills

• 10+ years of experience in a product or delivery leadership role or evidence of strong cross transferable experience
• 4+ years of experience in People management
• Experience of working in a leadership roles within organisations undergoing a digital transformation
• Domain specific knowledge, typically within People related technologies (Core HR, L&D, recruitment, internal comms for example) would be highly advantageous but not essential for the role
• Data analysis & insight
• Service management & product support
• Budget & management
• People management and coaching
• User research, UX/UI

This hybrid role will be required to be in the Putney office 3 times a week

Seniority level

• Director

Employment type

• Contract

Job function

• Information Technology and Product Management
• Restaurants and Hospitality