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A leading retail business based in Manchester is seeking a Head of Digital to lead their digital transformation efforts. This hybrid role involves overseeing the digital function's performance, managing budgets, and developing high-quality digital products. The ideal candidate will have significant leadership experience in driving digital strategy, mentoring teams, and delivering major technology changes.
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Forward Role Recruitment
bolton, greater manchester, United Kingdom
Other
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Yes
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2
04.06.2025
19.07.2025
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Forward Role Executive are partnering with a large retail business based in Manchester who are looking to add a Head of Digital to their SLT.
This business is a leader in their market and are looking for a Head of Digital to lead and inspire their team, to take the business through digital transformation.
The role is hybrid with 3 days per week in the office.
Overview of the role
To be accountable for the performance and running of the whole Digital function including P&L management. They are looking to build scalable, productive and high-quality digital products to meet expectations of our digital customers.
Main Responsibilities
Accountable for the performance and running of the entire Digital function.
Responsible for the digital P&L including managing budgets, controlling costs and growing revenue.
Accountable for the strategy of the digital business and influencing the broader business to education them on digital strategy. Lead relationships with external digital businesses.
Accountable for the build and support of all digital products and future CRM capability. Working with the Digital teams and wider business to drive ways of working improvements.
Accountable for digital marketing to ensure that digital products exceed growth targets through new customer acquisition.
Set growth objectives for the digital function and managing the team to ensure that these are exceeded.
Act as the business expert and lead for digital: providing thought leadership to the business and ensuring knowledge is kept up to date by external engagement such as attendance of digital forums and events.
Engage effectively with the wider leadership team to drive the digital agenda and promote alignment across functions.
Build a strong, motivated team who have the capability to support and create digital systems as required.
Lead, coach and develop the digital team, with transparency and enthusiasm, while proactively shaping and the best structure to support and scale the digital offering.
Key knowledge and skills required for the role:
Significant experience in a leadership position, developing and mentoring high performing teams.
Significant leadership experience of driving digital strategy within a commercial business.
Experience of leading the delivery of major technology changes.
Experience of operating at a senior level in a fast-growing business.
Confidence and gravitas to challenge other leaders and directors.