Head of Delivery Operations

Fyba Recruitment Ltd; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading water infrastructure company is seeking a Head of Delivery Operations to ensure the operational delivery of projects across the UK. This senior role involves overseeing multiple projects, providing leadership to construction teams, and ensuring compliance with safety and quality standards. Candidates must possess strong leadership abilities, experience in senior construction management, and relevant qualifications such as an MSc in Construction Management or Engineering. This role offers an opportunity to shape delivery processes and mentor future leaders.

Qualifications

• Senior construction management experience, ideally within water or wastewater projects.
• Ability to lead multiple projects and manage senior site leaders effectively.
• Experience in planning and project controls.

Responsibilities

• Lead operational delivery of all projects ensuring safety and quality.
• Oversee delivery performance across multiple projects.
• Develop and implement delivery standards and processes.

Skills

Leadership and communication skills

Strategic thinking

Operational focus

Proactive problem-solving

Attention to detail

Education

MSc in Construction Management or Engineering

IOSH Managing Safely / NEBOSH Certificate; SMSTS

Tools

Dashboards

Milestone reporting

Portfolio reporting tools

Job description

About our client

We are a leading water and wastewater infrastructure company delivering complex projects across the UK and internationally. Our mission is to provide safe, reliable, and high-quality infrastructure solutions, and we are looking for a senior operational leader to drive delivery excellence across our project portfolio.

Role Overview

The Head of Delivery Operations will lead the operational delivery of all projects, ensuring that our standards for safety, quality, efficiency, and compliance are met. This is a portfolio-level role, providing leadership to Construction and Commissioning Managers, Planning & Project Controls, and Document Control, while liaising directly with the Project Delivery Director and Board.

You will own the delivery strategy, governance, and performance of multiple projects, ensuring resource allocation, risk management, and effective reporting. You will not be managing day-to-day site activities, but you will be accountable for the performance of the teams that do.

Key Responsibilities

• Provide leadership and functional line management to Construction and Commissioning Managers, Planning & Project Controls, and Document Control.
• Oversee delivery across multiple projects, ensuring safety, quality, and schedule performance.
• Identify underperformance, resource gaps, and project risks, and intervene to bring projects back on track.
• Develop and implement delivery standards, procedures, and processes across the business.
• Support the Board and Project Delivery Director with portfolio reporting, KPIs, dashboards, and gated process governance.
• Guide and develop senior project leaders, Construction Managers, and commissioning staff.
• Advise on subcontractor selection and resource planning across projects.

Essential Qualifications & Experience

• MSc in Construction Management, Engineering, or a related discipline.
• IOSH Managing Safely / NEBOSH Certificate; SMSTS.
• Proven senior construction management experience, ideally within water, wastewater, or complex infrastructure projects.
• Demonstrated ability to lead multiple projects, manage senior site leaders, and deliver on a portfolio level.
• Strong planning and project controls experience; able to implement dashboards and milestone reporting.

Personal Attributes

• Exceptional leadership and communication skills, capable of influencing at board level.
• Strategic thinker, proactive problem-solver, and operationally focused.
• Confident in making difficult decisions and challenging underperformance.
• Highly organised with strong attention to detail.

Why Apply

This is a rare opportunity to lead operational delivery at a senior level in a highly respected infrastructure company. You will have the chance to shape delivery processes, mentor future leaders, and have a measurable impact on project outcomes.

Apply Now

Only candidates with proven senior delivery experience in construction or engineering projects will be considered.