Head of Delivery

RICS; Birmingham; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

25 days annual leave

Private medical insurance

Pension scheme

Life assurance

Job summary

RICS is seeking a Head of Delivery to establish and lead high‑quality project and programme delivery across its portfolio. You will bridge strategy, product, and delivery while mentoring managers and external partners to achieve predictable outcomes.

In a hybrid role (60% onsite, 40% remote), you will shape delivery frameworks, oversee risk and financial governance, and drive a product‑led, value‑driven approach across diverse programmes.

Qualifications

• Strong experience leading project and programme delivery across a complex, multi-priority portfolio.
• Proven ability to coach and develop project and programme managers including external partners.
• Deep expertise in delivery planning, governance, risk management and financial oversight.
• Clear understanding of product-led, customer-focused delivery and benefits realisation.
• Strong stakeholder management and senior-level communication skills.

Responsibilities

• Build and lead a delivery community with clear standards and behaviours across projects and programmes.
• Define, own and evolve delivery frameworks and assurance practices in line with governance.
• Lead and develop project and programme managers, including contractors and partners.
• Oversee delivery across the portfolio, managing risks, dependencies, capacity and escalations.
• Support transition to product-led delivery with value-driven prioritisation and outcomes.
• Provide delivery insight to senior leaders and governance forums to inform investment decisions.

Skills

Delivery leadership across multiple<br

Job description

Flexible/Agile Working: This hybrid role is based on a 60% onsite, 40% remote working model.

Join RICS, a globally respected organisation that sets the highest ethical standards across land, real estate, construction, and infrastructure, supporting 140,000 professionals worldwide.

At RICS, we are at the forefront of shaping the built and natural environment. As a prominent professional body, we empower our members with globally recognised qualifications, influential networks, and access to high quality resources.

Role Purpose and Key Responsibilities

As Head of Delivery, you will establish, lead and continuously improve high‑quality project and programme delivery capability across the organisation’s portfolio. Acting as a bridge between strategy, product and delivery, you will set standards, develop people and ensure delivery excellence at scale—while remaining hands‑on where required.

Key Responsibilities:

• Build and lead a strong delivery community, setting clear expectations, standards and behaviours across projects and programmes.
• Define, own and evolve delivery frameworks, methodologies and assurance practices in alignment with portfolio governance.
• Lead and develop project and programme managers (including contractors), supporting capability building, mentoring and succession planning.
• Oversee delivery across the portfolio, managing risks, dependencies, capacity and escalations to ensure predictable outcomes.
• Support the transition to product‑led delivery, embedding outcome‑based prioritisation and value‑driven decision‑making.
• Provide clear delivery insight to senior leaders and governance forums, enabling effective investment and prioritisation decisions.

About You

You are a credible, coaching‑focused delivery leader with a passion for quality, outcomes and continuous improvement. You balance strategic oversight with practical delivery insight and are confident influencing senior stakeholders in complex environments.

Skills & Experience:

• Strong experience leading project and programme delivery across a complex, multi‑priority portfolio.
• Proven ability to manage, coach and develop project and programme managers, including external partners.
• Deep expertise in delivery planning, governance, risk management and financial oversight.
• Clear understanding of product‑led, customer‑focused delivery and benefits realisation.
• Strong stakeholder management and senior‑level communication skills, able to challenge constructively.
• Comfortable working across different delivery approaches (waterfall, agile and hybrid) and transformation contexts.

Rewards and Benefits

We offer a competitive benefits package designed to support your wellbeing, work-life balance, and financial security. This includes:

• 25 days annual leave plus public holidays
• Private medical insurance and wellbeing support
• Pension scheme, life assurance, and income protection
• Enhanced family leave and volunteering opportunities

Equal Opportunity Employer:

RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please let us know if we can support you with any adjustments to our recruitment process.

Candidates must have the correct right to work in the country where the role is based.