Head of Content & Design Experience

Hard Problems; Greater London; Hybrid; GBP 75,000 - 81,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work arrangement

Job summary

Cancer Research UK is seeking a Senior Manager, Design and Content Delivery Lead to shape CRUK's content and design capabilities. You will oversee a multidisciplinary team, defining governance and operating model to deliver exceptional supporter experiences across digital channels.

The role reports to the Head of Digital, is based at CRUK's Stratford office with some in-office days, and requires eligibility to work in the UK. DBS checks apply and visa sponsorship is not available.

Qualifications

• Significant experience leading multidisciplinary content, design and user experience teams
• Strong track record delivering content and digital experience strategies with measurable outcomes
• Expertise in content/design disciplines with understanding of UX, UI, accessibility and taxonomy
• Knowledge of CMS, DAM and design systems and end-to-end supporter journeys

Responsibilities

• Define strategic direction for CRUK's content and design capability
• Lead and develop a high-performing multidisciplinary team
• Own operating model, governance and prioritisation for the function
• Drive content optimisation using analytics, research and experimentation
• Champion accessibility and user-centred design across the organisation
• Oversee content platform and CMS development and manage supplier relationships
• Ensure skills, capacity and structures meet organisational needs
• Build partnerships across Digital, Data, Insights and stakeholders

Skills

Content strategy

UX leadership

UI design

CMS knowledge

Stakeholder engagement

Tools

CMS"

DAM

Design systems

Job description

Cancer Research UK is seeking a Senior Manager, Design and Content Delivery Lead to shape CRUK's content and design capabilities. You will oversee a multidisciplinary team, defining governance and operating model to deliver exceptional supporter experiences across digital channels.

The role reports to the Head of Digital, is based at CRUK's Stratford office with some in-office days, and requires eligibility to work in the UK. DBS checks apply and visa sponsorship is not available.