Chief Content & Design Experience Lead

Cancer Research UK; Stratford-upon-Avon; Hybrid; GBP 75,000 - 81,000; Full time

Benefits offered by this job

Generous benefits package

Career development opportunities

High-quality tools

Job summary

Cancer Research UK is seeking a Principal Content and Design Experience Lead to shape how content and design come together to create exceptional supporter experiences. The role blends strategy, operations and transformation across digital channels.

You’ll lead cross-disciplinary teams, ensure accessible, data-informed experiences, and work with stakeholders to evolve content and design practices at scale. A lasting impact on CRUK’s mission awaits.

Qualifications

• Significant experience leading multidisciplinary content, design and user experience teams.
• Proven track record translating strategy into delivery for content and digital experiences.
• Knowledge of CMS, DAM and design systems; end-to-end supporter journeys.

Responsibilities

• Define strategic direction for CRUK's content and design capability.
• Lead and develop a high-performing team with senior leaders.
• Own operating model, governance and prioritisation for the function.
• Drive content optimisation using analytics, search and user research.
• Champion accessibility and user-centered design across the org.
• Oversee content platform and CMS developments; manage suppliers and budgets.
• Ensure teams have skills, capacity and structure to meet needs.
• Build partnerships across Digital, Data and Insights to maximise impact.

Skills

Content strategy

Content operations

UX

UI

Accessibility

Taxonomy

Stakeholder engagement

Leadership

Tools

CMS

DAM

Design systems

Job description

Cancer Research UK is seeking a Principal Content and Design Experience Lead to shape how content and design come together to create exceptional supporter experiences. The role blends strategy, operations and transformation across digital channels.

You’ll lead cross-disciplinary teams, ensure accessible, data-informed experiences, and work with stakeholders to evolve content and design practices at scale. A lasting impact on CRUK’s mission awaits.