Head of Community Healthcare Operations

HealthHarmonie; Birmingham; On-site; GBP 90,000 - 110,000; Full time

Job summary

Medinet Group in the UK is recruiting a Head of Operations - Community Services to provide strategic and operational leadership across an allocated portfolio, including Dermatology, Gynaecology, ENT and other clinical specialties. Based in Edgbaston, Birmingham, you will ensure safe, efficient service delivery and contractual performance.

You will work with clinical leaders, workforce, transformation and corporate functions to optimise patient pathways, capacity and resource planning, drive

Qualifications

• Significant senior operational leadership experience within healthcare or a complex service environment.
• Proven experience managing healthcare operations, patient pathways or service delivery.
• Strong stakeholder management and influencing skills.

Responsibilities

• Provide strategic and operational leadership across an allocated portfolio of Community Services.
• Take overall responsibility for the effective day to day operation of services within the designated portfolio.
• Ensure services are delivered safely, efficiently and in line with contractual and organisational requirements.
• Establish clear operational standards and processes across services.
• Identify operational risks, barriers and capacity issues and implement effective solutions.
• Ensure services are appropriately resourced to meet patient demand.
• Support the mobilisation and implementation of new services and contracts.
• Oversee patient pathways from referral through to treatment and discharge.
• Monitor patient flow and waiting lists; optimise access and capacity.
• Develop and monitor KPIs; report to senior leadership.
• Coordinate capacity and workforce planning to meet demand.
• Manage resources within budgets and identify cost-saving opportunities.
• Support governance, quality, and compliance activities.

Skills

Senior leadership

Healthcare operations

Stakeholder management

Data analysis

People management

Education

Healthcare management qualification

Job description

Medinet Group in the UK is recruiting a Head of Operations - Community Services to provide strategic and operational leadership across an allocated portfolio, including Dermatology, Gynaecology, ENT and other clinical specialties. Based in Edgbaston, Birmingham, you will ensure safe, efficient service delivery and contractual performance.

You will work with clinical leaders, workforce, transformation and corporate functions to optimise patient pathways, capacity and resource planning, drive