Head of Client Services (SAP) – UK Hybrid Growth Leader

AG Consultancy & Apps Ltd; Slough; Hybrid; GBP 120.000 - 180.000; Vollzeit

Zusammenfassung

AG Consultancy & Apps Ltd is seeking a Head of Client Services for the UK, based in Slough with a hybrid work setup. The role will own the SAP client engagement strategy, drive service quality, and evolve a client-centric operating model to support retention, expansion, and long-term account value across AG’s core markets.

The ideal candidate will lead a high-performing Client Services / Account Management team, partner with Sales, Delivery, and Leadership, and own revenue, retention and growth

Qualifikationen

• Must have proven senior client services leadership experience within SAP or technology consulting.
• Demonstrated ownership of multi-million £ portfolios (revenue + margin).
• Experience managing Tier-1/global enterprise clients.
• Strong track record in driving account growth and long-term managed services.
• Experience leading onshore-offshore delivery models and CxO-level sponsorship.

Aufgaben

• Define and lead AG’s Client Services strategy aligned to the 3-year growth plan.
• Own P&L for managed accounts, ensuring margin protection and revenue growth.
• Lead contract renewals and commercial governance; drive upsell/cross-sell within SAP modules.
• Act as executive sponsor for key strategic accounts and build CxO relationships.
• Build and lead a high-performing Client Services / Account Management team; partner with Sales, Delivery and Pre-Sales to drive growth.

Kenntnisse

Senior client services leadership

SAP/tech consulting experience

P&L ownership

Global enterprise clients

Account growth strategy

CxO stakeholder management

Jobbeschreibung

AG Consultancy & Apps Ltd is seeking a Head of Client Services for the UK, based in Slough with a hybrid work setup. The role will own the SAP client engagement strategy, drive service quality, and evolve a client-centric operating model to support retention, expansion, and long-term account value across AG’s core markets.

The ideal candidate will lead a high-performing Client Services / Account Management team, partner with Sales, Delivery, and Leadership, and own revenue, retention and growth