Head of Change Management - Technology

Elsevier; London; On-site; GBP 75,000 - 100,000; Full time

Job summary

Elsevier is seeking a Head of Change Management to lead transformation efforts across the organization. This pivotal role will develop and execute strategies to ensure the successful adoption of initiatives, drive stakeholder engagement, and manage a team of change management practitioners. The ideal candidate will possess a strong background in change management methodologies, excellent communication skills, and a collaborative leadership style that fosters innovation. A focus on strategic, technology-driven change initiatives will be essential for success in this role.

Benefits

Generous holiday allowance

Health screening and private medical benefits

Wellbeing programs

Life assurance

Contributory pension scheme

Long service awards

Maternity, paternity, and shared parental leave

Access to employee discounts

Access to extensive learning and development resources

Qualifications

• Proven experience leading enterprise-wide change management initiatives.
• Strong understanding of change management methodologies and frameworks.
• Ability to manage multiple initiatives while balancing strategic vision with operational delivery.

Responsibilities

• Leading the development and execution of change management strategies.
• Establishing and maturing a Change Management Centre of Excellence.
• Driving stakeholder engagement and communication strategies.

Skills

Stakeholder management

Change management methodologies

Communication skills

Coaching

Leadership

Collaboration

Job description

Head of Change Management - Technology

Do you have a passion for driving change and enabling teams to embrace transformation?

Do you enjoy developing strategies that foster adoption, engagement, and sustainable change across diverse organisations?

About Team:

We are a team of Project, Change and Programme Managers who work across our organisation to provide strategic, innovative and transformational change for our business. We collaborate globally and work cross-functionally to deliver a variety of successful technology projects that create value and provide inspired solutions for our customers and business.

As a change function, our mission is to lead and embed impactful change initiatives across the organisation, ensuring smooth transitions and high adoption of new ways of working. We partner with technology, business units, and leadership to deliver tailored change strategies that minimise disruption and maximise value. By fostering a culture of agility and continuous improvement, we support our organization’s transformation journey and ensure that change is embraced, not just implemented.

About Role:

In the newly formed Head of Change Management role, you will establish and lead a Centre of Excellence (CoE) focused on transformation and organisational change. You will develop and execute change strategies impacting a broad portfolio of initiatives—spanning business processes, technology systems, and organizational structures. You will serve as a change advocate and trusted advisor to senior leadership and project teams, championing change readiness and stakeholder engagement to ensure the successful adoption of initiatives. You will manage and work with our existing change management team to establish best practices and embed change management as a core component of our transformation efforts.

Key Skills:

• Proven experience leading enterprise-wide change management initiatives, preferably within technology-driven environments

• Strong understanding of change management methodologies and frameworks.

• Demonstrated ability to collaborate with others through a Change Management CoE, establishing best practices and scalable solutions.

• Excellent stakeholder management, influencing, and communication skills across all levels of the organisation. Ability to influence upwards to the executive level.

• Experience coaching and developing change management practitioners and project teams.

• Ability to manage multiple initiatives simultaneously, balancing strategic vision with operational delivery.

• A collaborative, inclusive leadership style that fosters engagement and innovation.

• Effectively manage people and lead teams with an inclusive culture

Responsibilities:

• Leading the development and execution of enterprise-wide change management strategies aligned with transformation goals.

• Establishing and maturing a Change Management Centre of Excellence, setting standards, tools and methodologies to support change initiatives.

• Collaborating with project teams, business leaders, and technology partners to design and implement change plans that address impacts across business, process, technology, and people.

• Driving stakeholder engagement and communication strategies to foster understanding, buy-in, and ownership of change initiatives.

• Supporting the measurement and reporting of change adoption, impact, and stakeholder feedback to continuously improve change strategies.

• Building change management capabilities across the organisation through coaching, training, and knowledge sharing.

• Serving as a change management thought leader, advocating for a culture of agility, resilience, and continuous improvement.

• Managing and developing the team of Change Managers

• Supporting leadership in change-related decision-making, risk mitigation, and resistance management.

Work in a way that works for you.

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work during the day to help you fit everything in and work when you are the most productive.

Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days

• Health screening, eye care vouchers and private medical benefits

• Wellbeing programs

• Life assurance

• Access to a competitive contributory pension scheme

• Long service awards

• Save As You Earn share option scheme

• Travel Season ticket loan

• Maternity, paternity and shared parental leave

• Access to emergency care for both the elderly and children

• RECARES days, giving you time to support the charities and causes that matter to you

• Access to employee resource groups with dedicated time to volunteer

• Access to extensive learning and development resources

• Access to employee discounts via Perks at Work

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

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