Head of Change

Target Group; Cardiff; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

30 days holiday entitlement

Employer matched pension up to 6%

Private medical insurance

Life assurance

Income protection

Discretionary bonus

Cycle to work scheme

Employee discounts

GP access 24/7

Eyewear allowance

Parental leave

Job summary

Target Group is seeking an experienced Head of Change to join the Senior Leadership Team in Cardiff. You will shape and lead a portfolio of client-funded and internal transformation programmes, delivering growth, regulatory improvements and operational excellence.

You will oversee Programme, Project and PMO professionals, creating an environment where teams can excel, grow their careers and deliver exceptional client outcomes. A strategic yet delivery-focused leader is essential.

Qualifications

• Significant experience leading change, transformation or portfolio delivery functions.
• Proven ability to build, motivate and develop high-performing teams.
• Strong stakeholder management skills with executive exposure.

Responsibilities

• Lead our change portfolio across client-funded and internal programmes.
• Coach and develop a high-performing team in a collaborative culture.
• Partner with senior leaders to align priorities and deliver outcomes.
• Act as trusted advisor for major programmes and delivery issues.
• Ensure governance, risk management and reporting standards across portfolios.
• Develop resource and capability plans to meet changing business needs.
• Champion change management and stakeholder engagement across the organisation.
• Embed a commercially focused delivery approach delivering tangible value.

Skills

Leadership

Portfolio delivery

Stakeholder mgmt

Agile/Waterfall

Budgeting

Complex environments

Strategic mindset

Change management qualifications

Job description

• Hybrid with regular attendance at our Cardiff Office

• Head of Change
• Salary dependent on experience
• Hybrid with regular attendance at our Cardiff Office

Lead meaningful change. Develop great people. Make a real impact.

We're looking for an experienced and people-focused Head of Change to join our Senior Leadership Team.

This is an exciting opportunity to shape and lead our change agenda, overseeing a portfolio of client-funded and internal transformation programmes that support growth, strengthen our regulatory position, and help us continuously improve how we operate.

You’ll lead a talented team of Programme, Project and PMO professionals, creating an environment where people can do their best work, develop their careers and deliver exceptional outcomes for our clients and business.

We’re looking for someone who enjoys bringing people together, building trusted relationships and making things happen. Someone who can think strategically while staying close enough to delivery to understand what teams need to succeed.

What You’ll Be Doing

As Head of Change, you’ll be responsible for leading our change delivery function and ensuring strategic initiatives are delivered successfully, sustainably and with clear business value.

You’ll:

• Provide leadership across our change portfolio, overseeing both client-funded and internal transformation programmes
• Lead, coach and develop a high-performing team, creating a culture built on collaboration, accountability and continuous improvement
• Work closely with senior leaders, clients and partners to ensure priorities are aligned and programmes deliver the outcomes expected
• Act as a trusted advisor and escalation point for significant programme and delivery matters
• Ensure strong governance, effective risk management and high-quality reporting across the portfolio
• Develop resource and capability plans that enable the team to respond to changing business needs
• Champion effective change management and stakeholder engagement, helping colleagues embrace new ways of working
• Embed a commercially focused approach to delivery, ensuring programmes are delivered efficiently and provide tangible value

What we’re looking for

We’re interested in hearing from people who are passionate about leading change and developing others.

You’ll ideally bring:

• Significant experience leading change, transformation or portfolio delivery functions
• A proven ability to build, motivate and develop high-performing teams
• Strong stakeholder management skills with the confidence to influence and engage at all levels, including executive leadership
• Experience delivering programmes using Agile, Waterfall or hybrid approaches
• Commercial awareness and experience managing budgets, forecasts and programme financials
• Experience working within complex environments, including matrix teams and third-party delivery partners
• A strategic mindset, combined with a practical and delivery-focused approach
• Relevant project or change management qualifications

What’s it like to work here?

You’ll be joining a collaborative and supportive leadership team where partnership, trust and open communication are genuinely valued.

We believe that great results come from engaged people, and we’re committed to creating an environment where colleagues feel recognised, included and empowered to contribute. Success is celebrated, feedback is encouraged and development is supported.

Most importantly, you’ll have the opportunity to make a real difference. The work you do will help shape our future, strengthen our client relationships and support our colleagues in delivering outstanding outcomes every day.

Benefits

We are passionate about our colleagues and offer industry leading benefits....

• 30 days holiday entitlement plus bank holidays (From Day 1)
• Defined Pension Contribution Scheme (Employer matched up to 6%). Plus, option to contribute via Salary Exchange (alternatively known as Salary Sacrifice)
• Employee Discount Scheme, access to discounts and offers across 100s of leading retailers. Plus, cashback on purchases
• Company Paid Private Medical Insurance (benefit in kind)
• Group Life Assurance
• Group Income Protection
• Discretionary Annual Pay Review
• Discretionary Annual Bonus Scheme
• Loyal Service Scheme - rewarding your commitment with financial recognition, additional holidays, and matched pension contributions of up to 10% at key service milestones
• Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
• Recognition Scheme
• Free Mortgage Advice and Support
• Wisdom Wellbeing, your go to for wellbeing resources and solutions to include an Employee Assistance Program
• Everest Funeral Concierge
• Free Bereavement and Probate Advice and Support
• Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24
• Paid eye tests and employer contribution towards spectacles specifically for VDU use
• Enhanced parental leave

You can also select other benefits, we cover the upfront cost and make monthly deductions from your pay, interest free!

• Technology Buying Scheme
• Discounted Gym Memberships
• Taste Card / Coffee Club Membership
• Charitable Payroll Giving
• Cycle to work Scheme (Salary Sacrifice)