Head of Central Logistics Centre

myhrabc; Birmingham; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Salary

Car Allowance

Enhanced Pension Scheme

Private Healthcare

Job summary

Cencora is seeking a senior leader to drive the Central Logistics Centre operations in Birmingham. The role focuses on delivering safe, efficient day-to-day activities while advancing automated warehouse systems and robotics to boost productivity and service performance.

You will manage receipt, storage, picking, returns and recalls, ensuring regulatory and quality standards are met. Strong leadership and cost-control skills are essential for success.

Qualifications

• Proven experience in warehouse operations management, including 3 to 5 years in a senior leadership role.
• Experience in an automated warehouse environment is preferred.
• Pharmaceutical distribution or healthcare supply chain experience is highly desirable.
• Strong leadership capability with a track record of building high-performing teams.

Responsibilities

• Provide strategic and operational leadership for the Central Logistics Centre, ensuring smooth, safe and efficient day-to-day operations.
• Lead the development, implementation and optimisation of automated warehouse systems and robotics to improve productivity, accuracy and service performance.
• Oversee receipt, storage, picking, returns and recall processes, ensuring compliance with regulatory and quality standards.
• Drive continuous improvement across warehouse operations using data, analytics and KPIs to improve service, cost and productivity.
• Monitor KPIs relating to compliance, customer service, fulfilment, inventory accuracy, labour productivity and cost control.
• Lead, coach and develop a multi-skilled operations team and foster a collaborative, high-performance culture.

Skills

Operations leadership

WMS

TMS

Data analytics

Budget ownership

Pharma distribution

Tools

WMS

TMS

Warehouse automation

Job description

Job Details

About the Role

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Location: Birmingham

Working Pattern: Full Time, flexibility required on hours

Benefits

• Salary
• Car Allowance
• Enhanced Pension Scheme
• Private Healthcare

Key Responsibilities

• Provide strategic and operational leadership for the Central Logistics Centre, ensuring smooth, safe and efficient day-to-day operations.
• Lead the development, implementation and optimisation of automated warehouse systems and robotics to improve productivity, accuracy and service performance.
• Oversee the receipt, storage, picking, returns and recall processes, ensuring products are handled in line with regulatory, quality and company standards.
• Drive continuous improvement initiatives across warehouse operations, using data, analytics and performance metrics to improve service, cost and productivity.
• Monitor and manage key performance indicators relating to compliance, customer service, fulfilment, inventory accuracy, labour productivity and cost control.
• Lead, coach and develop a multi-skilled operations team, creating a collaborative, high-performance culture aligned to Cencora's purpose and guiding principles.
• Manage workforce planning, performance reviews, training and development, and employee engagement initiatives across the site.
• Promote diversity, equity and inclusion by fostering an environment where team members feel valued, respected and supported.
• Work closely with IT and engineering teams to troubleshoot automation issues, support system enhancements and improve human-robot interaction.
• Ensure full compliance with GDP, MHRA, Home Office, ICO and other relevant regulatory and quality standards.
• Act as a key site contact for regulatory bodies and support audits, inspections and corrective actions where required.
• Hold responsibility for health and safety leadership across the site, driving a strong culture of safe behaviours, risk management and compliance.
• Support ESG and sustainability goals by introducing initiatives that reduce waste, energy use and environmental impact.
• Manage the operational budget, monitor financial performance and identify opportunities for cost savings and efficiency improvements.
• Build strong relationships with internal and external stakeholders, including transport partners, suppliers, regulatory contacts and union representatives.
• Lead on resolving operational challenges and customer complaints, ensuring effective communication and timely resolution.
• Contribute to growth planning and wider business strategy by aligning logistics capability with future commercial needs.

Skills and Experience Required

• Proven experience in warehouse operations management, including 3 to 5 years in a senior leadership role.
• Experience in an automated warehouse environment is preferred.
• Pharmaceutical distribution or healthcare supply chain experience is highly desirable.
• Strong leadership capability, with a proven track record of building cohesive, high-performing teams in large, complex and fast-paced operations.
• Demonstrated success in delivering strategic projects, operational improvement programmes and change initiatives.
• Strong knowledge of warehouse management systems (WMS), transport management systems (TMS) and warehouse automation technologies.
• Excellent analytical skills, with experience using KPIs, operational metrics and data insights to drive performance.
• Strong financial acumen, including budget ownership, cost control and identifying operational efficiencies.
• Sound understanding of pharmaceutical complianc