Head of Business Development

Mprove; Birmingham; À distance; GBP 55 000 - 60 000; Plein temps

Avantages offerts par ce poste

Fully remote

Travel reimbursement

21 days holiday + bank holidays

NHS events & conferences budget

Senior role reporting to CEO

Résumé du poste

Mprove is seeking a senior commercial hire to drive NHS relationships and build in-house resourcing capabilities. The role splits between business development with NHS ICBs/trusts and delivering large-scale recruitment by mobilising projects rapidly.

The successful candidate will report to the CEO, partner with the MD and Director of Operations, and lead a new recruitment function. The role is fully remote with regular travel and a clear path to strategic influence.

Qualifications

• Proven experience selling services into the NHS, ideally to ICBs or commissioners.
• Experience managing high-volume and specialist clinical hiring.
• Ability to build and lead a recruitment function and associate bench.
• Strong networking with NHS leaders and ability to travel regularly.

Responsabilités

• Develop business with NHS ICBs and trusts and close opportunities.
• Own internal recruitment end to end, including onboarding.
• Build an in-house recruitment and resourcing team.
• Maintain CRM & report weekly to CEO.
• Ensure pre-engagement and compliance checks.

Connaissances

NHS sales

High-volume recruitment

Relationship management

Remote work experience

Project leadership

Outils

Salesforce

Applicant Tracking System

Description du poste

A senior commercial hire who opens doors for Mprove across NHS Integrated Care Boards and builds the in-house resourcing capability that lets us say yes to the work we win.

ABOUT MPROVE

Mprove delivers NHS All Age Continuing Care (AACC) and Personalised Care services on behalf of Integrated Care Boards across England, alongside hospital discharge, Discharge to Assess and Section 117 work.

Our reviews are clinically led and patient‑centred, and they save the NHS money: across one programme alone we have completed more than 3,000 reviews and identified more than £25 million of annual savings. We work for NHS organisations across the country, and our team of practitioners and project staff is growing fast.

THE ROLE

This is a 360 role with two halves that feed each other. Half your time is business development: finding the ICBs and trusts with the pressures we solve, getting Mprove in front of the right people, and bringing our Managing Director in to scope and close. The other half is resourcing: owning our recruitment so that when we win a project we can mobilise it in days, not weeks.

You will report directly to the CEO, work closely with the Managing Director and Director of Operations, and have a mandate to build the recruitment function rather than inherit one.

WHAT YOU'LL DO

Business development (about half your time)

• Build relationships with senior ICB and trust stakeholders: CFOs, Chief Nurses, Directors of CHC and AACC, Heads of Discharge and system flow leads.
• Spot opportunities early using published data, FOI returns, board papers, procurement notices and your network.
• Secure introductory meetings and qualify opportunities, bringing the Managing Director in to scope, propose and close.
• Steer each opportunity down the right buying route.
• Feed market insight into proposals, tenders and bids.
• Represent Mprove at NHS events and conferences.
• Keep the CRM pipeline accurate and report weekly to the CEO.

Recruitment and resourcing (about half your time)

• Own internal recruitment end to end, from workforce planning through to onboarding.
• Recruit at volume and pace for live projects: registered nurses, social workers, CHC and AACC specialists, QA leads, project officers and administrators, as employees and associates.
• Build a ready‑to‑deploy associate bench: referenced, DBS‑checked, equipped and credentialed.
• Keep associates engaged and manage retention.
• Make sure pre‑engagement and compliance checks are met before anyone starts.
• Track time to hire, fill rate, retention and candidate quality.

Building the function

• Design and grow an in‑house recruitment and resourcing team.
• Introduce the processes, tools and reporting (CRM and applicant tracking) that let resourcing scale.
• Line manage recruitment hires as the team grows.

WHAT YOU'LL BRING

• Proven experience selling services into the NHS, ideally to ICBs or commissioners, with a record of opening new relationships and hitting targets.
• Solid recruitment experience, including high‑volume and specialist clinical hiring.
• Experience managing a large pool of staff, associates or candidates.
• Working knowledge of how the NHS buys services.
• Confidence holding credible conversations with senior NHS leaders, and clear writing.
• Self‑motivated, organised and comfortable working remotely with regular travel.
• Able to take up the role free of restrictive covenants or conflicts of interest.
• Experience of CHC, AACC, hospital discharge or Section 117 services.
• An existing network within ICBs or acute trusts.
• Salesforce (or similar CRM) and applicant tracking experience.
• NHS tender and bid writing experience.
• Experience building a recruitment team or running an associate bench.
• A clinical or NHS operational background.

WHAT WE OFFER

• Salary of £55,000–£60,000, depending on experience
• Uncapped commission on new business you source, paid quarterly (realistic year one OTE £80,000+)
• Fully remote, with travel expenses reimbursed
• 21 days' holiday plus bank holidays, rising with service
• A budget for NHS events and conferences
• A senior role reporting to the CEO, with real influence over how the business grows

HOW WE WORK

We're a small senior team that moves quickly. You'll have direct access to the CEO, Managing Director and Board, and you'll be trusted to make decisions. We value compassion, respect, quality, integrity and teamwork.