Head of Business and Commercial Banking – Business Products, Conduct and Compliance Risk Specialist

Lloyds Bank plc; Bristol; Hybrid; GBP 114,000 - 136,000; Full time

Job summary

An established industry player is seeking a Head of Business and Commercial Banking to lead their Conduct & Compliance Risk team. This pivotal role focuses on enhancing risk management practices while ensuring compliance with UK regulations. The ideal candidate will possess extensive experience in compliance advisory within financial institutions, along with strong leadership and analytical skills. Join a forward-thinking organization committed to diversity and inclusion, where you can make a significant impact on the future of finance and contribute to community development across Britain.

Benefits

Generous pension

Performance bonuses

Share schemes

Flexible benefits

Holiday entitlement

Wellbeing initiatives

Qualifications

• Proven experience in Compliance Advisory roles within Financial Institutions.
• Expertise in Conduct & Compliance Risk and product regulations.

Responsibilities

• Lead the Conduct & Compliance Risk team and manage compliance with UK regulations.
• Collaborate with Risk and Control teams to support strategic outcomes.

Skills

Compliance Advisory

Conduct & Compliance Risk

Commercial Lending Knowledge

Data Analysis

Leadership Skills

Job description

Head of Business and Commercial Banking – Business Products, Conduct and Compliance Risk Specialist

Apply locations: Bristol, Birmingham, Edinburgh | Full time | Posted Yesterday | End Date: May 17, 2025

Salary Range: £114,810 - £135,070

Flexible Working Options: Hybrid Working, Job Share

Job Description Summary

We support flexible working – click here for more information on flexible working options.

About this opportunity

Join us on an exciting journey to enhance our handling of Non-Financial risk, empowering our team to take end-to-end accountability. We seek a leader to develop a Conduct & Compliance Risk centre of excellence within our Business and Commercial Banking team, supporting robust risk management aligned with the Group’s ERMF. The role involves providing thought leadership, oversight, and developing risk policies to meet customer, regulatory, and strategic outcomes.

Key Responsibilities

1. Lead the Business and Commercial Banking Conduct & Compliance Risk team, building external partnerships.
2. Oversee compliance with UK regulations affecting BCB & CIB, focusing on product regulations.
3. Create oversight plans and deliver opinions on compliance and regulatory obligations.
4. Collaborate with Risk and Control teams to provide expertise and support strategic outcomes.
5. Produce data and documentation for risk monitoring, reporting findings and deviations.
6. Support effective conduct and compliance data-led risk management, meeting stakeholder needs.
7. Investigate Conduct & Compliance Risk queries and escalate issues appropriately.
8. Manage actions on Risk events, breaches, and improve control environments.
9. Propose ideas to enhance team effectiveness and support implementation.
10. Embed Resetting Risk operating model and demonstrate proactive application of RAPID and growth mindset.

What you’ll need

• Proven experience in Compliance Advisory roles within Financial Institutions, managing teams.
• Expertise in Business and Commercial Banking Conduct & Compliance Risk, especially product regulations (CMA, CONC, Consumer Duty, FLA).
• Knowledge of commercial lending, working capital, business loans, mortgages, and trade finance.
• Understanding of current Compliance frameworks and technology in financial and non-financial services.
• Ability to make timely, informed decisions and analyze complex data.
• Strong partnership, leadership, and mentoring skills aligned with Group Strategy.

About working for us

We are committed to diversity, inclusion, and creating an environment where everyone belongs. Our benefits include a generous pension, performance bonuses, share schemes, flexible benefits, holiday entitlement, and wellbeing initiatives.

If you’re excited to join us, we’d love to hear from you. Help us shape the future of finance and make a difference in communities across Britain.

About Us

With 320 years of history, we’re used to change and are focused on driving the future of finance. Join us to do impactful work, learn, and grow in your career.