Head of Business and Commercial Banking – Business Products, Conduct and Compliance Risk Specialist

Lloyds Banking Group; Bristol; On-site; GBP 114,000 - 136,000; Full time

Job summary

An established industry player is seeking a Head of Business and Commercial Banking to lead their Conduct and Compliance Risk team. This pivotal role involves developing a center of excellence for risk management, ensuring compliance with regulations, and fostering positive relationships within the business. The ideal candidate will have significant experience in compliance advisory roles, a deep understanding of banking regulations, and the ability to drive strategic outcomes. Join a forward-thinking organization that prioritizes inclusivity and innovation, and take the next step in your career with a commitment to making a meaningful impact.

Benefits

Up to 15% pension contribution

Annual performance bonus

Share schemes including free shares

Flexible benefits, such as shopping discounts

30 days’ holiday plus bank holidays

Wellbeing programs

Parental leave policies

Qualifications

• Proven experience in a Compliance Advisory role within a Financial Institution.
• Deep expertise in Business and Commercial Banking Conduct & Compliance Risk.

Responsibilities

• Leading Business and Commercial Banking Conduct & Compliance Risk.
• Overseeing compliance with UK regulations impacting BCB & CIB.

Skills

Compliance Advisory

Business and Commercial Banking Conduct & Compliance Risk

Commercial Lending

Leadership

Regulatory Knowledge

Education

Degree in Finance or related field

Tools

Risk Management Frameworks

Compliance Technology

Job description

End Date: Friday 16 May 2025

Salary Range: £0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options: Hybrid Working, Job Share

Job Description Summary

Job Description

JOB TITLE: Head of Business and Commercial Banking – Business Products, Conduct and Compliance Risk Specialist

SALARY: £114,810 - £135,070

LOCATION(S): Edinburgh, Bristol or Birmingham

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, involving at least two days per week or 40% of our time at one of our office sites

About this opportunity

We’re on an exciting journey, and now is a great time to join us! We’ve implemented a new approach to managing Non-Financial risk, empowering our team members to take end-to-end accountability for the risks they face.

We’re seeking a leader for our Business and Commercial Banking – Business Products Risk Specialist team to develop a Conduct & Compliance Risk centre of excellence, supporting robust risk management aligned with the Group’s Enterprise Risk Management Framework (ERMF). You will provide leadership, insight, and oversight to support the Business. Your role involves implementing risk policies, appetite, and control objectives to achieve customer, regulatory, and strategic outcomes. You should bring significant compliance experience, be innovative, and proactive in working with business leaders and compliance experts to find new opportunities to meet customer needs effectively.

Day-to-day responsibilities include:

1. Leading Business and Commercial Banking Conduct & Compliance Risk, building positive external relationships.
2. Overseeing compliance with UK regulations impacting BCB & CIB, especially product regulations.
3. Creating oversight plans and providing opinions on compliance and regulatory obligations.
4. Collaborating with Risk and Control teams to provide expertise and support strategic outcomes.
5. Producing data and documentation for risk monitoring, reporting findings clearly.
6. Supporting effective management of conduct and compliance data-led risk objectives.
7. Investigating Conduct & Compliance Risk issues and escalating as needed.
8. Managing actions on Risk events and breaches, recommending improvements.
9. Proactively suggesting ideas to improve team effectiveness and efficiency.
10. Supporting the embedding of the Resetting Risk operating model, demonstrating proactive application of RAPID and growth mindset.

Why Lloyds Banking Group

We’re on an exciting journey, investing in our people, data, and technology, leading to innovative projects and new ways for our team to work, learn, and thrive.

What you’ll need:

• Proven experience in a Compliance Advisory role within a Financial Institution, managing a team.
• Deep expertise in Business and Commercial Banking Conduct & Compliance Risk, especially product regulations like CMA, CONC, Consumer Duty, FLA.
• Good knowledge of commercial lending, working capital, business loans, mortgages, asset and invoice finance, trade finance.
• Strong understanding of current compliance frameworks and technology used across financial and non-financial services.
• Proficiency in applicable laws, regulations, and industry standards.
• Ability to make timely, informed decisions balancing complex data and information.
• Experience as a business partner, building collaborative relationships, supporting risk-based decision-making.
• Leadership skills in mentoring to enhance team capabilities aligned with Group Strategy and Purpose.

About working for us

We prioritize inclusivity, building a diverse organization that reflects society. We aim to make everyone feel they belong and can excel, regardless of background or identity. We are committed to diversity goals, health initiatives, and supporting colleagues with disabilities. Please let us know if you need reasonable adjustments during recruitment.

Benefits include:

• Up to 15% pension contribution
• Annual performance bonus
• Share schemes including free shares
• Flexible benefits, such as shopping discounts
• 30 days’ holiday plus bank holidays
• Wellbeing programs and parental leave policies

Join us

If you’re excited about this opportunity, we’d love to hear from you.

At Lloyds Banking Group, our purpose is to help Britain prosper. We focus on making a difference for customers, businesses, and communities. Join us to shape the future of financial services and grow your career.

We prioritize data security and will only ask for sensitive information when you are invited to interview or accept an offer, with clear explanations provided.

We are committed to a values-led culture and building a workforce that reflects the diversity of our customers and communities. We aim to create an inclusive workplace where everyone can make a meaningful impact.