Head of Building Services & Electrical MEP Ops

CBRE; Hatfield; On-site; GBP 60,000 - 85,000; Full time

Job summary

CBRE is seeking a Technical Service Manager for client-occupied buildings in the UK. You will oversee electrical and mechanical plant services, lead day-to-day operations and a team of engineers, and supervise contractors to ensure safe, compliant, and efficient building services.

You will develop financial plans, maintain client relationships, and drive continuous improvement in operating procedures and safety standards across the portfolio.

Qualifications

• Recognised apprenticeship, Level 3 in Electrical/Mechanical engineering or equivalent.
• Proven experience in business-critical engineering systems.
• Strong people management skills.
• Team player with problem-solving ability and innovative solutions.
• Well organized with good task management and communication skills.

Responsibilities

• Ensure opportunities for strategic development of the contract are exploited.
• Implement and review health and safety processes for clients and CBRE.
• Staff contracts with fully competent teams and supervise day‑to‑day operations.
• Develop financial plans for revenue, profit delivery, reduce WIP, debt and costs.
• Maintain client relationships and customer focus across all operations.
• Promote CBRE values within the team and client interface.
• Oversee day-to-day supervision and maintenance of electrical and mechanical plant (PPM and reactive).
• Directly manage the engineering team (day and shift engineers).
• Instruct and supervise contractors and subcontractors ensuring compliance.
• Collect weekly load readings; perform UPS/HV/LV load assessments; report anomalies.
• Keep shift log updated; log subcontractor visits and incidents.
• Prepare monthly/quarterly engineering reports highlighting events and concerns.
• Escalate issues affecting smooth operation to senior management.
• Monitor critical areas for cleanliness; supervise plant rooms/equipment.
• Assist project team with technical/operational problems.
• Review operating procedures; recommend improvements including contingency procedures.
• Liaise with senior management on contract problems and updates.
• Maintain O&M manuals, test equipment and as‑built drawings.
• Ensure plant operation per manufacturer instructions in original design.
• Prepare CEWA risk assessments used across facilities; inspect work before permits closure.
• Ensure staff understand operation and control of critical/non-critical systems; check spare parts on delivery.

Job description

CBRE is seeking a Technical Service Manager for client-occupied buildings in the UK. You will oversee electrical and mechanical plant services, lead day-to-day operations and a team of engineers, and supervise contractors to ensure safe, compliant, and efficient building services.

You will develop financial plans, maintain client relationships, and drive continuous improvement in operating procedures and safety standards across the portfolio.