Head of Brand Partnerships & Operations

GetHarley; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

GetHarley recherche un Head of Brand Partnerships & Operations pour diriger leurs équipes et gérer les partenariats de marques. Le candidat idéal doit avoir une solide expérience en leadership, des compétences en négociation commerciales, et un esprit analytique. Ce poste est crucial pour s'assurer que l'entreprise élargisse son réseau de partenaires tout en optimisant ses opérations d'approvisionnement.

Qualifications

• 6+ ans d'expérience dans un environnement performant.
• Expérience en opérations, chaîne d'approvisionnement ou gestion de marques souhaitée.
• Capacité démontrée à diriger des équipes et à établir des processus scalables.

Responsibilities

• Diriger une équipe performante de 5 personnes.
• Gérer les partenariats de marques et les opérations d'approvisionnement.
• Collaborer avec le marketing et les finances pour améliorer l'expérience client.

Skills

Commercial acumen

Team leadership

Negotiation

Analytical mindset

Job description

We’re looking for a strategic, commercial and execution-focused Head of Brand Partnerships & Operations to lead our Operations and Brand Partnerships teams. You’ll own the full brand side of the platform — from acquiring the best brands, negotiating strong commercials, managing the relationships, forecasting their volumes, purchasing inventory and ensuring seamless delivery via our third-party logistics (3PL) partner.

This role is ideal for someone who has a problem-solving background (e.g. consulting, internal strategy) and who has moved into more commercially focused roles, perhaps managing a P&L or owning key client relationships. The ideal candidate will be an experienced people manager who is comfortable coaching and mentoring a high potential team.

As Head of Brand Partnerships & Operations you will:

• Lead a high performing team of 5 hungry and ambitious people
• Continuously curate our suite of brand partners to ensure GetHarley offers the products both clinicians and customers need
• Build and deepen strategic relationships with our brand partners to generate increasing shared value in the partnerships
• Relentlessly manage GetHarley’s purchasing and margins to drive profitability
• Own end-to-end fulfillment operations, including demand planning, procurement, and timely ordering of products
• Manage the relationship with our 3PL warehouse and delivery partners to ensure high-quality, on-time delivery to customers
• Collaborate cross-functionally with Marketing, Commercial and Finance to improve customer and practitioner experience
• Develop systems and processes that scale as we expand across geographies and product lines

Who we're looking for

• 6+ years of experience in a high performance environment. Ideally a strong mix of problem solving and commercial experience.
• Operations, supply chain, partnerships, or brand management experience is highly desirable — ideally in D2C, healthtech, or beauty/wellness sectors.
• Strong commercial acumen and experience negotiating with suppliers or brand partners.
• Demonstrated ability to lead teams and build scalable processes.
• Analytical mindset with a focus on continuous improvement.
• Passion for beauty, wellness, or health tech is a plus.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Technology, Information and Internet

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